Paws R Us In-Home Mobile Grooming provides gentle, rescue-minded grooming for sensitive dogs, done in your North Austin, Round Rock, Cedar Park, Leander, Georgetown, Pflugerville, or Hutto home. We are fear-aware, trauma-informed, and work with nervous, senior, and special-needs pets who do not do well in loud salons or vans.
We groom one dog at a time and are never rushed. There are no cages, no vans, and no noisy environments. Every appointment is calm, private, and focused on your dog’s comfort and emotional safety.
We built our business for anxious dogs and the families who love them. We believe grooming should feel safe, respectful, and stress free, right where your pet feels most secure.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.