This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day Care
Pups & Pals Pet Lounge - Oak Hill is a dog daycare and overnight boarding facility located in the heart of South West Austin. We offer doggy day care 7 days per week for pups to run, play, exercise, and socialize with their favorite pals! Doggy daycare offers the mental stimulation that pups need to thrive! We also offer overnight lodging in our comfy and cozy private lounges and private suites. Come see all that Pups & Pals has to offer, and make Pups & Pals your pup's home away from home.
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday9:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.