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Petco

4.3
(1,064 reviews)

Business Details

(512) 345-2355

About

Pet StorePet supply store
Petco pet store in Austin offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, Self-Service Dog Wash in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Northwest Austin helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9828 Great Hills Trl, Austin, TX
78759, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.3
1,064 reviews
5 stars
710
4 stars
182
3 stars
69
2 stars
34
1 star
69
  • AP
    Antonia Perciaccante
    Jun 28, 2026
    5.0
    Staff was super helpful. I am new to fostering a cat, and the staff really helped me pick out what supplies in to get.
  • JT
    Jodi Tatum-Cook
    Jun 17, 2026
    5.0
    The staff has always been very accommodating, even when I would mess up my appt. The groomers are amazing! They are truly caring of your individual pet needs. And the check out counter...nicest people ever! So polite and help you in any way that they can! Amazing Great Hills location!
  • OL
    Orlando Love
    Jun 16, 2026
    2.0
    Didn’t like my time in-store, Aquatics was short and aggressive to me. I’ll continue doing a pick up at this location rather than shop in-store. The trip was made complete by your excellent cashier on Monday 6/15/26
  • KB
    Kyle Barrett
    Jun 15, 2026
    1.0
    We came here for fish but waited 15 minutes before giving up. Apparently the only person who could help was on the phone.
  • UU
    Urakata
    Jun 12, 2026
    4.0
    Ellie the manager is a very genuine and honest person. Extremely helpful and certainly goes above and beyond. She is professional, knowledgeable and personable. Jeremy, at the register was extremely knowledgeable and accommodating. Had it not been for these two exceptional people, I was on my way to discontinue doing business with this location due to previous experience with employees with attitudes and less passion to assist their customers with their shopping experience .

Frequently Asked Questions About Petco

Does the Petco Northwest Austin location have a vet hospital?

Yes, Petco Northwest Austin has a full-service vet hospital.

Does Petco Northwest Austin offer vaccinations?

Yes, Petco Northwest Austin provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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