This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding ServicePet Day CareKennelPet Groomer
D Pet Hotels Austin is Southwest Austin's premier destination for luxury dog boarding, dog daycare, and professional dog grooming. Proudly serving Austin, Oak Hill, Bee Cave, West Lake Hills, Rollingwood, Lakeway, Dripping Springs, and surrounding communities, we offer spacious private suites, all-inclusive boarding, supervised daycare, professional grooming, medication administration, and 24/7 overnight staffing. Every dog receives personalized attention in a safe, clean, and enriching environment designed to provide exceptional comfort, fun, and complete peace of mind for pet parents.
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday7:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.