Brand Certified
Banfield Pet Hospital
3.8(175 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
12901 N Interstate Hwy 35, Austin, TX
78753, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(512) 252-7070
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Northeast Austin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.8
175 reviews
5 stars
104
4 stars
19
3 stars
10
2 stars
5
1 star
37
- DNDiana NguyenJun 22, 20262.0I've been sitting on writing this review for awhile cause the staff is friendly but I am frustrated with the negligence of writing the wrong prescription for my dog with seizures. I was given a prescription to give my dog 1 dose of phenobarbital daily (the prescription did not say twice daily). So ive been underdosing him and he eventually had cluster seizures and had to go to the ER. At the ER, the vet told me that the dosage most likely should have been 1 pill twice a day so I called banfield and the best they could do was apologize. My dog had to go to the ER... it cost 3k.. i dont care about your apology. Needless to say, I dont trust the vets at this location.
- CMChrisol MendozaJun 12, 20265.0Exelente servicio muy bueno
- MFMichelle FieldsJun 7, 20265.0All staff are always nice and caring
- CSCrowley’s Corner StoreMay 18, 20261.0We didnt actually get seen here but there are a lot of red flags. Completely insensitive to call and ask why we didnt show up for our appointment when we did show up and they sent us to the er. Our original call we were told they would call us back to confirm the appointment. They never called back and when i called back they didnt answer. Their answering machine still has covid protocol. When i called back they seemed clueless. Id be very wary bringing my pet here.
- YFYuneisy FernandezMay 6, 20265.0Excelente servicio la higiene dental de mi Perrito fue superada de el año anterior todo el equipo muy amable y el asistente de origen cubana espectacular me mantuvo al tanto de todo el proceso agradezco mucho la atención a mi perrito Messi 🙏
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Northeast Austin offer?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, spay/neuter, microchipping, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan provides annual preventive care like exams, vaccines, dental care, and screenings, with automatic yearly renewal. It's not insurance but offers discounts for treatments.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment via their website or use the Banfield app available on iOS and Android.
What are the hospital hours for Banfield Pet Hospital in Northeast Austin?
Banfield is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving and Christmas.
Does Banfield offer virtual veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for all visits to ensure personalized care for your pet.
What nearby stores can I visit before or after my pet's appointment at Banfield?
Nearby you can visit PetSmart for pet grooming and supplies, Ross Dress for Less for clothing, Five Below for discount shopping, and Starbucks for coffee.
Are there dining options near Banfield Pet Hospital in Northeast Austin?
Yes, nearby dining includes Bep Saigon (Asian fusion), P. Terry's Burger Stand, Chili's Grill & Bar, and It's Just Wings for delivery or takeout.
What other services or stores are located close to Banfield Pet Hospital?
Nearby services include Parmer Dental Care for dentistry, Budget Rent A Car for car rentals, and My Eyelab for optometry, plus retail outlets like Hobby Lobby and Target.
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