At Austin Urban Vet Center, our mission is to provide the best pet care and veterinary medicine in the region. We offer our clients a wide variety of services: Acupuncture, dermatology, boarding, dentistry, diagnostics, grooming, laser therapy, integrative medicine, nutrition, daycare, surgery, wellness and vaccinations. More importantly, we want to become an invaluable resource and a trusted partner – someone to whom you can turn with all of your pet care needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.