For more than thirty-seven years, Austin Pet & Exotic Hospital has been recognized as one of the top veterinary hospitals in the Austin area. We pledge to continue to provide the highest standard of medical care for your pets that you have come to expect. Austin Pet & Exotic Hospital is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We pledge to continue to provide progressive, cutting-edge care for pets and excellent service to our clients. Our doctors are trained in cat, dog, bird, rabbit, ferret, reptile, small mammal, and exotic medicine as well as orthopedic and general surgery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.