Petco

Reviews

• KR

  Kim Rodgers

  1 day ago
  5.0
  The Team Members were extremely nice and helpful. :)
• MC

  Mari Cortz

  Oct 1, 2026
  1.0
  I’m not one to leave negative reviews, but I felt disappointed by my experience here. I approached an employee to ask whether they had a particular item in stock. She responded, “No, we don’t,” and walked away while I was still speaking, without checking or offering any further assistance. I completely understand that an item may be out of stock, and I wasn’t expecting anything beyond a simple answer. However, the way I was spoken to and dismissed felt unnecessarily rude and made me feel like I was inconveniencing her simply by asking a question. I’m not expecting special treatment, but I do think customers deserve basic courtesy and professionalism. I hope this can be addressed, because a brief and respectful interaction would have made a very different impression.
• AF

  Ashlyn Fincher

  Sep 25, 2026
  1.0
  I have been taking my pup to get his nails done at several different Petco locations since he was seven months old. Never once have I been asked to tip. When completing my purchase today they asked me how I wanted to tip in cash or card. They didn’t ask if I WANTED to, just HOW I would be completing that payment. First off, Petco, if you can’t pay your employees enough, you won’t be getting my business. The 15 bucks I paid for you to have your hands on my dog for five minutes max should be enough. And to ask so frankly, what my preference is on how to tip and instead of asking if I actually want to makes it come off as an obligation. On top of that, it wasn’t even an option on the screen to tip, How is that even ethical to ask somebody how they want to tip and not even give them the option to put it in themselves??? Very strange, very weird, and won’t be going back.
• JC

  Jay C

  Sep 25, 2026
  5.0
  Everyone was super super nice always love the vibe there
• LL

  LJ

  Sep 15, 2026
  2.0
  Petco offers paid monthly/yearly subscription "Petco Perks" memberships, and at my most recent visit, the cashier asked me multiple times to sign up and kept trying to sell it to me despite telling her multiple times I was not interested. She kept asking me how many pets I had so she could pitch certain "benefits" of the subscription based on number of pets. I told her multiple times I was not interested and she kept asking, do you have more than 1 cat? and I would say I'm really not interested, and she would just repeat, but do you have more than 1 cat? I finally said yes just hoping the transaction would move on, but that triggered her sales pitch about the cost benefits for multiple pets, which again I told her I was not interested. I felt like I was being held hostage at something akin to a timeshare sales pitch because she did not proceed with the transaction until I told her I had more than one pet and had to listen to her complete pitch despite telling her I was not interested multiple times. I should have just walked out. This interaction alone makes me not want to shop at this store and just order online from another retailer or go to a different retailer entirely to avoid these high pressure tactics from Petco to sign up for a new paid subscription I do not want when I'm just trying to buy some cat food.

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