When your pets need reliable petcare in the Mount Juliet, TN, area, Banfield Pet Hospital on South Mount Juliet Road has you covered. Located in the Providence Marketplace PetSmart, our clinic is in the perfect spot for busy Mount Juliet pet owners. Take advantage of our convenient location to make picking up your pet’s prescription an easy box to tick off on your to-do list.
me and my fiance brought our cat in without an appointment 15 minutes before close. turns out he had an extremely high fever and needed a lot of tests and to be hospitalized. when we explained what was wrong they immediately stopped packing their stuff and took him in to take care of him. they explained to us affordable options and gave us antibiotics for him. they were amazing and didn’t rush us out. thank you banfield for staying later for us and helping us through this difficult time. our cat is doing so much better this morning and his medicine is helping a lot.
CY
chloe Yu
Aug 15, 2026
5.0
Such a good plans the pet plans are such a good deal and my dog loves it there. The staff is so nice and super welcoming and took such good care of my dog. Love this place.
TM
Tonya Morgan
Jul 17, 2026
5.0
These ppl are extremely nice and helpful and answer every question you have with lots of patience. I recommend this vet hospital to anyone looking for one for their pet. Great people 👏 👍
MW
Michael Weber
Jun 2, 2026
2.0
I took my dog to this Banfield because she was limping. I signed her up for a plan previously. At home any time I would go near her one nail she would scream. The doctor told me it was arthritis and English Bulldog’s are prone to it. He didn’t listen to the part that the dog was lunging and attempting to bite me, but she would never bite me. I took her home the next day. I tried to trim the nail and she freaked out. I made the decision to take her to an emergency vet. I told this veterinarian the same thing about the nail and her trying to bite me. It turns out she has a broken toe and it isn’t arthritis. My feedback is listen to the humans that live with the dog! Sometimes we know things and have clues to better diagnosis and treat the animal.
MZ
Mandy Zilich
May 28, 2026
1.0
Complete crap. Advertised first visit free
Did a “ check up” and charged 176 dollars and offered a year plan
And did NOTHING - I called to just cancel it and they said $75 to cancel that the visit was $300 something and there is a balance !
Do NOT recommend
They only cared about money!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital Mt Juliet location's hours of operation?
Banfield Pet Hospital in Mt Juliet is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. For urgent situations during hospital hours, you can call for advice or referrals. After hours, please contact a local emergency hospital.
Can I get veterinary advice online from Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive pet health services does Banfield provide?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as preventive pet health care.
What is included in Banfield's Optimum Wellness Plans?
Optimum Wellness Plans include annual preventive care with exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. Wellness plans automatically renew annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
You can pay monthly through automatic withdrawals from a bank account or credit card, or choose to pay in full at enrollment for easier budgeting.
What types of appointments are available at Banfield Mt Juliet?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and they call you when ready, and virtual visits available to Optimum Wellness Plan clients.
Where is Banfield Pet Hospital located in Mt Juliet?
Banfield Pet Hospital is located at 401 South Mount Juliet Rd, Suite 645 in Mt Juliet, Tennessee, inside the Providence Marketplace PetSmart.
What nearby places can I visit when I come to Banfield Pet Hospital in Mt Juliet?
Nearby you can find Red Robin Gourmet Burgers and Brews for a meal, Sephora and Charlotte Tilbury for beauty shopping, and LensCrafters for eyewear needs—perfect to check out before or after your pet's appointment.
Are there convenient nearby services when visiting Banfield in Mt Juliet?
Yes, nearby is the Appliance Repair by Asurion if you need appliance help, Coinme for financial services and ATMs, and Geek Squad for tech support, making it easy to handle errands while at Banfield.
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