Brand Certified
Banfield Pet Hospital
4.2(299 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
214 Morell Rd, Knoxville, TN
37919, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(865) 769-7969
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Knoxville (West Town) provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
7/4/20267:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Reviews
4.2
299 reviews
5 stars
212
4 stars
31
3 stars
7
2 stars
8
1 star
41
- MSMarlene Sommer3 days ago2.0I have never ever been there where I had to wait less than 50 min to be seen, in fact I have waited up to 1.5 hours in the past. We like the staff but the way they schedule patients is awful. It’s overpriced if you weigh the entire experience.
- SJsophia jodoinJun 12, 20262.0I will be cancelling my wellness plan after having had it for 2 years. I think originally there was some cost savings involved but it has become more than I find it worth. No one specifically at the morell location hardly ever answers the phone. Every time my cat has gone for his routine visits he gets sent back with some type of expensive “need” that really isn’t as serious as they make it out to be. I want to just send my cat for his yearly visits and know I’m not going to be scared into costly add ons. When he was just a kitten I was told he may have calici virus because his gums were inflamed in reality that was gingivitis and now I’m being told he may need a tooth extraction which was quoted at 1100$ and according to all of my other cat parent friends that is high on the spectrum for that service. When in reality who is to say if he even needs the extraction! I will be taking my cat to a regular vet from now on for peace of mind.
- MGMichael GrayMay 31, 20265.0Thorough and professional as well as friendly!
- DDDebbie DavisApr 22, 20265.0They are the best! They seem to love my dog.
- JKJamie KramerApr 22, 20265.0I love this location and their staff. I have been in Knoxville for five years and moved here as an existing Banfield client. Their team’s expert care of my dog helped her to live for over two years with Cushings! They were also so wonderful with arranging her final days with me. I have another dog, so it’s not like we stopped visiting after that, and they continue to help me with my pets through every stage of life.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Knoxville (West Town) offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, comprehensive examinations, spay/neuter, microchipping, DNA testing, and end of life care.
What are the operating hours for Banfield Pet Hospital in Knoxville?
Banfield Pet Hospital is open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays and certain holidays including Christmas and New Year's Day.
Does Banfield provide emergency care services?
Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. Outside of hospital hours, please contact your local emergency hospital.
Can I get veterinary care online at Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans® can access remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccines, diagnostics, nutrition and dental care consultations, with automatic renewal every 12 months.
How can I schedule an appointment at Banfield Pet Hospital in Knoxville?
Appointments can be scheduled online through Banfield's website or by using their scheduling links on their Apple or Android apps.
Is Banfield Pet Hospital in Knoxville welcoming to LGBTQ+ clients?
Yes, Banfield Pet Hospital welcomes LGBTQ+ clients and provides an inclusive environment.
What nearby stores can I visit while at Banfield Pet Hospital Knoxville?
Nearby stores include PetSmart for pet supplies and grooming, Old Navy for clothing, Kirkland's and Knoxville Wholesale Furniture for home goods, Sephora for beauty products, and Kohl's for clothing and children’s apparel.
Where can I find pet grooming and training services near Banfield Pet Hospital?
PetSmart nearby offers pet grooming, pet training, and pet store services, making it convenient for pet owners to combine veterinary visits with grooming or training appointments.
Are there dining options close to Banfield Pet Hospital in Knoxville?
Yes, dining options near Banfield include McAlister's Deli for sandwiches and casual meals, Texas Roadhouse for steak and American cuisine, and Taco Bell for fast food.
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