Petco

Reviews

• JO

  Jamie Owen's

  1 day ago
  5.0
  Go the for all my chameleons needs and the staff is so friendly and helpful.
• MM

  Martin Mabry

  5 days ago
  5.0
  I get better, friendlier, customer service here than from that other pet store across the street. Associates are professional and helpful at this Petco location.
• WS

  William Splitstone

  Jun 30, 2026
  1.0
  I went and i guess it was the manager was just a complete smart ass acted like she barley wanted to help at all or even speak to me or my wife. Despite what other people say about this place it's not very good
• KK

  Kevin

  Jun 28, 2026
  1.0
  Terrible customer service and rude employee upset my child My 11-year-old daughter and I went to the Petco in Cleveland, TN looking for a few small goldfish for her new 5-gallon tank. She was excited about the ones priced at 29 cents each and picked out three. I had to walk the entire store before finding two employees cleaning an animal cage. They were in the middle of a personal conversation and looked annoyed when I asked for help. The girl with pink hair told me "I'll be over in a minute" in a very dismissive tone. We waited several minutes. When she finally showed up at the fish tanks, she asked about our tank size and then told my daughter that keeping these small goldfish in a 5-gallon tank would cut 15 years off their lives and that they would eventually "implode" because their organs would outgrow their skin. All while scooping fish out of a tank that had almost a dozen dead ones in it. She was rude and completely unnecessary with the graphic details in front of a child. My daughter left the store very upset. I later looked up the facts and the employee was straight-up lying about the fish "imploding." I had to explain to my little girl that the lady was just being mean. Zero reason for that kind of behavior toward a kid. Do better, Petco.
• BA

  Bea Alexander

  Jun 15, 2026
  5.0
  Sophia at Pet Smart is our favorite groomer for our dogs we are very grateful to have her and very grateful that we walk in the door that we know our animals are in the best of care with Pet Smart and it’s all because Sophia makes it happen. Kudos and hats off to Sophia. She’s the best.

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