At VCA Regional Institute for Veterinary Emergencies and Referrals (VCA RIVER), we help pets live long, healthy and happy lives. Located in Chattanooga, our veterinarians, technicians and support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best care. We deliver the best medical care for pets and the best experience for pet owners. Our hospital is accredited by the American Animal Hospital Association (AAHA). If your pet requires the services of a veterinary specialist, we can help as we offer a variety of specialty services. Our advanced care resources are second to none. Our hospital is ready to help when your pet needs us.
Location
VCA Regional Institute for Veterinary Emergencies and Referrals
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.