Brand Certified
Banfield Pet Hospital
4.1(269 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
2130 Gunbarrel Rd, Chattanooga, TN
37421, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(423) 499-9040
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Chattanooga provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
7/4/20267:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Reviews
4.1
269 reviews
5 stars
170
4 stars
42
3 stars
15
2 stars
6
1 star
36
- CLCraig LandJun 25, 20265.0The ladies at Banfield are amazing. I had an elderly cat named Odin who was withering away in his old age and couldn't keep food down no matter how much he loved to eat. These ladies were so gentle through the entire process. This was a couple months ago. I haven't been able to express myself about the situation until now. I miss that cat dearly. But the ladies at Banfield made the process as easy as possible during our hard time. I can't remember your names at this point but you girls are very appreciated.
- JMJennifer MotenJun 22, 20261.0Zero stars would be more accurate for this location. Complaint submitted.
- DCDolores CrumityJun 11, 20265.0The staff there are very nice. They always great you with a smile, and they also make sure that you understand everything that you need to know about your pet and the meds to give them. They are AWESOME 😎 My dog Tiger and my cat Darla love to come. Well my cat does 😂
- MSMontrell SlaughterJun 10, 20265.0Great service even thought you can tell their doing a lot and really care for the animals they go above and beyond to make not just you but the animal to is comfortable
- BHBernadette HeltonJun 3, 20262.0Staff is nice. Wellness plan is a scam. You pay monthly and every time you go in you owe several more hundreds of dollars on top of that. We even had a cat that died 6 years ago that had been lumped into our payment plan with my other animals and I was charged $30 a month extra per month for 6 years. Not one person ever asked us why we had a plan for a dead pet for 6 years. We have 4 animals on the plan so it was easily missed on our recurring charge. We asked if we could get any sort of refund or compensation and it was a simple "no. " Today the vet had a technician call me to tell me that I needed to have more tests done because my had common side effect of the sedation they gave her for a procedure to determine why she is losing weight. They then said they wanted more tests before they got the results of the first test that required a sedative that made my cat sick. The vet was not even the one to initially call me about this, they told the tech to tell me these things. I will never use a cooperate vet again. A local vet is way more trustworthy and doesn't try to trick you into payimg for extra money for pet care under the guise of a "savings plan."
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Chattanooga?
Banfield Pet Hospital in Chattanooga is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
Banfield Pet Hospital does not provide emergency care services. For emergencies, please contact your local emergency hospital or call us during hospital hours for urgent care advice and referrals.
What types of veterinary services does Banfield Pet Hospital offer?
The hospital offers preventive care, vaccinations, dental care, parasite control, nutrition counseling, behavioral counseling, surgical care including spay/neuter, microchipping, DNA testing, and end-of-life care.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition and dental consultations. They are not insurance but include discounts on treatments and renew annually unless paid in full.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through their website or app, or use the provided scheduling link to book a time that suits you and your pet.
Can I get veterinary advice online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice via Vet Chat™ on the Banfield app for general care and triage support.
Is Banfield Pet Hospital LGBTQ+ friendly and do they require appointments?
Yes, Banfield Pet Hospital welcomes LGBTQ+ clients and requires appointments for all visits.
What pet-related stores are nearby Banfield Pet Hospital in Chattanooga?
Nearby pet-related stores and services include PetSmart, PetSmart Chattanooga, and another Banfield Pet Hospital location, providing convenient options for pet supplies and grooming around your visit.
Are there dining options near Banfield Pet Hospital for pet owners to visit before or after their appointment?
Yes, nearby dining options include Wendy's, Chipotle Mexican Grill, Taziki's Mediterranean Cafe, and The Juicy Crab Chattanooga offering a variety of food choices close to the hospital.
What other services and amenities are close to Banfield Pet Hospital that customers might find useful?
Nearby services and amenities include Alliance Physical Therapy, Sage Dental of Chattanooga, and retail stores like Walmart and ALDI USA, making it convenient to combine errands or health visits with your pet's appointment.
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