Carolina Veterinary Specialists Rock Hill

Reviews

• CN

  Chandler noyes

  1 day ago
  1.0
  I understand when there is an emergency you want to go to the closest place to you, so you may not have time to look at reviews. However. I wish I had. My cat has had a limp for two weeks. As soon as we noticed the limp, we took him to our regular vet and had him checked out. He came back with healthy x rays, and they assumed it was probably a muscle injury that would heal itself over the next few week. Our instructions were to give him anti-inflammatory meds and gabapentin if he has trouble getting comfortable, but to make sure he is moving around to keep the muscle healthy. Last night we noticed our cat seemed more lethargic and not wanting to move at all, so we rushed him to this vet at 10:30 PM. When the vet, Rachael Bell, finally came to see us I was shocked by her demeanor. She appeared irritated we were there, and seemed to insinuate that we had done something to injure my cat. I have had him for ten years and love him as if he were my own human child, and definitely wouldn’t be spending $700+ on an emergency vet visit if I didnt care about him and his wellbeing. When we told her we were following the previous vets advice she looked at us like we were stupid and gave us the complete opposite advice we recently received. She took more x-rays (which also came back fine) and a blood test, then sent us home. People come here because they’re scared, and they need help and knowledge that they can’t provide on their own. A little compassion goes a long way. I will not be returning here, and I suggest you try to find another vet before settling for this one.
• SR

  Sabrina Rayne

  Aug 11, 2026
  5.0
  My dog had been sick for about a week or two. I took him to a regular vet and they assumed he had eaten something bad. Over the next few days he steadily got worse, and around 9pm one night I decided I couldn't let him suffer any longer, no matter the price. I was prepared for the worst monetarily speaking. You think an ER Vet would run your bank account dry. The exam itself was $195. We got a blood test done as well, which wasn't as bad as you'd think. We did not get good news. Cooper had a heart murmur and a I believe they said liver disease. Even with hospitalization (which I couldn't afford) he likely wouldn't have made it. I've had this dog for fourteen years, and I loved him more than anything. Kate, the vet, was absolutely amazing. They explained everything clearly, with the utmost care. I could tell they were genuinely upset for us. They gave me a very caring and honest answer when I asked about euthanasia. It was something that I had already figured would happen, but I had never had to do. They explained all of that to me too. I held my baby while they did it, and they kept me talking during. All of that is to say that this place is fantastic. Everyone I saw in that time was so kind, but Kate especially deserves the biggest THANK YOU. It was horrible to lose my pet, but I can't stress enough how they made it as easy as something like this could be. I've never gotten closure as to why a pet died. They gave me that. I have also never gotten a pet cremated. Which to my surprise is affordable. $400 for the cremation, the urn (which you have a few options for), a nose print, a paw print, and a clipping of their fur. I was happy to hear about the fur because after my cat died last year, I bought fur keepsake bottles for my pets. I just never got around to filling it up. Overall my total came out to a little over a thousand dollars. Which is not a small sum (I used a credit card). But it is much cheaper than I had imagined, and well worth it. Frankly if I could, I would bring my two current cats here instead of a regular vet just because they're that wonderful. (I wouldn't recommend that because they are an ER and the wait time is much like a human ER). But I will sing their praises to everyone I know. Don't waste your time driving to Charlotte when great quality care is this close to home. And again, thank you so much to the nurses and to Kate. <3
• CR

  Christianna Roberts

  Aug 7, 2026
  5.0
  Gia went above and beyond to try to help with a senior dog that was found wandering. The microchip was an older model that she had never seen before. The rabies tag had a vet listed that was closed for the day. Made multiple calls to try to help. She recognized the dog had been posted on lost dog forums years before as a found dog, looking for their owner. She found the posts and we were able to get him back where he belongs. Thank you for all you do!
• CC

  Colleen Conneran

  Aug 5, 2026
  5.0
  Absolutely phenomenal urgent care and hospital! I was having a scary issue with my dog's eye and started to spiral when we couldn't get in with a specialist right away. The doctor took a look at her, was incredibly thorough and kind, and answered every single question I had. The woman at the front desk was just as wonderful - she helped me get the referral I needed and reassured me every step of the way. I wish I wrote everyone's names down because I really appreciated them! You can tell this staff genuinely cares, which means the world when you're panicking about your pet. They don't push services you don't need, and they're clearly knowledgeable and trustworthy. This is officially our emergency vet, and I recommend them to anyone who needs one. Highly recommend!!
• DS

  Destini Sanders (D Sanders)

  Jul 26, 2026
  5.0
  We cannot thank the team at Carolina Veterinary Specialists in Rock Hill enough for the incredible care they provided to our puppy. He was experiencing an anaphylactic reaction, and after losing precious time at another facility that wasn't able to help, we arrived here scared and hoping they could save him. They absolutely delivered. From the moment we pulled in, the experience was reassuring. There was plenty of parking close to the entrance, which made it much easier to get our very sick puppy inside quickly. We were immediately greeted by a friendly front desk team member who got us checked in right away. I also appreciated the visible triage board explaining how patients are prioritized. During an emergency, that simple touch helped us understand the process and gave us confidence that the most critical pets were being seen first. We were checked in quickly, taken to an exam room, and seen by the medical team without delay. The veterinarian was outstanding. She was kind, patient, and took the time to thoroughly explain our puppy's diagnosis and treatment plan. What impressed me most was that she also walked us through what the next steps would be if the initial treatment didn't work, which helped prepare us mentally during an incredibly stressful situation. Our puppy is a six-month-old mastiff, so he's already a very large dog, but every member of the staff handled him with kindness, confidence, and genuine compassion. We never felt like his size was an inconvenience. They treated him like he was their own. To top it all off, the cost of his emergency care was very reasonable, especially compared to what we expected to pay. During one of the most frightening moments we've experienced as pet owners, Carolina Veterinary Specialists provided exceptional medical care, outstanding communication, and genuine compassion. We are forever grateful to this team for helping save our puppy. I would recommend Carolina Veterinary Specialists to anyone who truly loves their pet and wants them in the best possible hands during an emergency.