New River Veterinary Specialists is a 24/7 emergency and specialty hospital staffed by experienced emergency veterinarians and board certified veterinary specialists. Specializing in advanced medical and surgical care for cats and dogs and including board certified specialists in Neurology and Neurosurgery, Internal Medicine, Lithotripsy, Interventional Radiology, Surgery, Rehabilitation, Sports Medicine and Emergency and Critical Care. New River Veterinary Specialists is the region's only state-of-the-art hospital with an emergency service led by board certified veterinary criticalists providing long term ventilation, oxygen therapy, blood transfusions and antivenom. Advanced imaging including radiology, ultrasound, CT and MRI on-site.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.