Banfield Pet Hospital

Reviews

• SJ

  Stephanie Jones

  4 days ago
  1.0
  I been trying to get my dogs his meds since Saturday and it’s goin on Tuesday. Every time I go cvs it’s either they forgot this or wrong dosage. That’s why I stop paying before because to me they don’t have a clue.
• MI

  Mark Ibenthal

  Sep 21, 2026
  1.0
  2nd appointment missed due to vet no show. Too many other options.
• RT

  Ronasha Taylor

  Jul 17, 2026
  1.0
  Absolutely horrible!! My puppy had an appointment at 8:00am. We arrived 10 mins early to find out he did not have an appointment. The lady at the front desk looked at me crazy and said we don’t have him on our schedule we are all booked for today. No apology, NOTHING but do you want to reschedule we have a new system. Absolutely NOT! I wouldn't dare leave my 7 week old puppy in the care of unprofessional, unorganized facility. I will NEVER return
• TC

  Tabitha Charles

  Jun 23, 2026
  1.0
  This location does not value its customers time. I am extremely disappointed with my experience at this clinic over the past month. I had an appointment for my dogs that was rescheduled twice, followed by an appointment for my cat that was rescheduled three times. I understand that unexpected issues and emergencies can arise, but some of the reasons provided by staff were that the clinic was closing early or no reason provided. Each time they cancelled they called me merely 40 minutes to a few hours before the scheduled appointment. I have had to take time off work multiple times and have lost income due to these last minute cancellations. One or two scheduling issues would be understandable, but five cancellations in one month is unacceptable. They advertise numerous appointment times online and schedule appointments over the phone, but those time slots are not genuinely available. If there is not enough availability to accommodate patients, please stop overbooking. I don’t know if there is new management/staff at this location but they no longer care about their clients. I have been going to this location for nearly a decade and now I will unfortunately be looking for a new vet.
• SV

  Sheila Vargas

  Jun 19, 2026
  1.0
  Lleve a mi perra el lunes la doctora Monroe me dijo que mi perra tenía una infección pero que estaba bien. Cuando se la llevaron a chequear mi perra estaba activa cuando me la entregaron mi perra no era la misma que entró al consultorio. Me dieron unos medicamentos que mi perra no pudo usar por al otro día por la mañana murió. Me la mataron. Definitivamente no lo recomiendo para nada

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