Petco

Reviews

• A

  زكريا لحموي

  Sep 4, 2026
  5.0
  Nice
• MS

  Mary Seabrook

  Aug 31, 2026
  5.0
  Very good customer service—helpful and friendly. Products that I needed were stocked in an organized manner and easy to find
• BS

  Barbara Sanders

  Aug 18, 2026
  5.0
  I was shopping for an airline approved pet carrier to fly a cat in cargo. I've had no experience with this and I knew there are very strict rules about compliance so i asked for assistance. The store manager, Christine Olinski, was so helpful in helping me choose the right size carrier and just talking me through my concerns. Ms. Olinski also recommended a certain style/size of the attachable feeding cups and ordered them online to be delivered to my home. I truly appreciated the time and interest she took to assist me yesterday. I'd also like to compliment Myla, the associate who checked me out. She was sweet and patient while we ordered the feeding cups and then i got a few more items before checking out. Very nice store and nice people! Thank you!
• RS

  Ronnie Smith

  Jul 25, 2026
  5.0
  Everyone at this store is super nice and helpful. Pur corgis require routine grooming for fur control so we are frequent visitors
• CC

  Clint

  Jul 19, 2026
  1.0
  I was bringing my dog in for a vaccine, so I thought I would also schedule a nail appointment. However, the website does not allow customers to schedule nail appointments and instead instructs them to walk in. I arrived during normal business hours, when the grooming salon should have been open. I was pleased to see there was no one in line, but when I asked for assistance, the employee at the register said she needed to find the groomers. She informed the manager, who also seemed surprised that no one was working in the grooming salon. I even watched as she got on the phone trying to locate whoever was supposed to be there. She then came back to me—as if I hadn’t just watched her searching for the groomer—and told me there was no grooming after 3:00 p.m. When I pointed out that the hours posted on the door said otherwise, she changed her explanation and said they did not have enough employees to staff the salon after 3:00 p.m. That was odd, considering I had just watched her appear completely bewildered when she realized no one was working. I made an appointment for 5:00 p.m. the following day. Unfortunately, something came up, and I had to call to reschedule. No one in the grooming salon was available to come to the phone, but I was assured that someone would call me back to reschedule. No one ever did. I understand that the local management is not responsible for Petco paying wages that make it difficult to attract and retain employees. What I do not understand is why they cannot simply be honest with customers instead of lying to us.

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