Banfield Pet Hospital - James Island is your trusted local veterinarian in Charleston, SC, for comprehensive, preventive care for dogs and cats. Conveniently located inside Merchants Village near Folly Road and Harbor View Road, our expert veterinary team offers a wide range of services, including vaccinations, spay/neuter, dental cleanings, microchipping, ear exams, and diagnostics.
From puppy care to senior-pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®.
Visit our James Island clinic for compassionate pet care. New patients are welcome. Schedule online today!
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Coat and skin care treatment
Comprehensive exams
Nutrition advice
Orthopedic evaluation and treatment
Digital radiography
In-house laboratory diagnostics
Reviews
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AH
Andrea Hustead
1 day ago
1.0
I am writing to express my profound disappointment and serious concern regarding an interaction involving one of your veterinary technicians at your James Island location.
I have been working to rescue a kitten that was scheduled to come into my care. Recently, the individual currently in possession of this kitten brought it to your facility. Despite the kitten being slated for professional rescue, a member of your veterinary technician staff advised this person to release the kitten into the wild, citing that it had ringworm, worms, and fleas.
I find this advice both medically irresponsible and ethically alarming. These conditions are common and highly treatable, particularly in kittens rescued from outdoor environments. Advising a layperson to "release" a domestic kitten—which depends on human intervention for survival—is essentially issuing a death sentence. Furthermore, releasing a vulnerable kitten into the current South Carolina heat with these ailments is dangerous and cruel.
Because of this specific recommendation from your staff member, the kitten was released into an unfamiliar environment against my direct efforts to secure its safety.
Please be advised that I am formally documenting this incident and intend to escalate this complaint to corporate leadership. I would like to hear from management immediately regarding how your staff is trained to handle rescue animals and why such reckless, life-threatening advice was provided.
CK
Cherry Kent
2 days ago
5.0
I appreciate how kind the staff was to my extremely old lady dog. ❤️
KM
Karen Mumford
Jun 24, 2026
5.0
My Murphy gets monthly Librella shots and the JI Banfield has become family to us! They are always so pleasant and Murphy loves saying hi to his friends.
DS
D Schuler
Jun 22, 2026
1.0
This banfield is very difficult, but we had great experiences w N charleston and Mt Pleasant location in the past. We usually drive to those to avoid this one.
This is the closest one to my house they will only do drop off appts and said my dog doesn’t have notes for an in person visit. This is just one of many bad experiences we have had and a primary reason for cancelling our wellness plan.
ZR
Zachary Rich
Jun 20, 2026
1.0
If you can, go to ANY other location. The women up front is extremely rude and they routinely do not answer the phone for the first hour or two of open business hours.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours for Banfield Pet Hospital on James Island?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. Note that hours may vary due to COVID-19.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care services. During hospital hours, they can offer urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I schedule a veterinary appointment online or through an app?
Yes, you can schedule an appointment online via their website or use the Banfield app available on iOS and Android to book appointments and connect with veterinarians.
What preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers preventive care treatments such as vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It automatically renews annually and is not insurance, but offers discounts on treatments.
How can Banfield clients get veterinary advice when the hospital is closed?
Clients with Optimum Wellness Plans can access 24/7 veterinary advice through Vet Chat™ using the Banfield app for general pet care support anytime.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and is committed to accommodating clients with disabilities.
Are appointments required for veterinary services at Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments to ensure proper care and scheduling for all pets.
What nearby places can I visit when I come to Banfield Pet Hospital on James Island?
Nearby, you can visit Publix Super Market at Merchants Village for groceries, Scenthound for pet grooming services, and ZENSHI Handcrafted Sushi for dining. These locations provide convenient options before or after your veterinary visit.
How can the nearby grocery and pet services complement my visit to Banfield Pet Hospital?
While visiting Banfield, you can conveniently pick up pet supplies or groceries at Publix Super Market at Merchants Village and take your pet to Scenthound for grooming services, making it easy to manage your pet's health and care in one area.
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