When your dog or cat needs petcare and veterinary services in Bluffton, SC, near Hilton Head, choose Banfield Pet Hospital. Our veterinary clinic on Towne Drive is conveniently located off of Fording Island Drive and provides general practice care for your dog, cat, kitten, or puppy. Whether your pet needs parasite prevention, vaccinations, or treatment for an illness or minor injury, make an appointment with our Bluffton veterinary team.
They were so lovely and caring. We came in as a walk-in for our dog's sprained tail. We were only staying in town for a week on vacation. They saw her with no trouble in minutes and got her the care she needed. They're our vet from now on when we are in town!
RR
RB
Sep 23, 2026
4.0
Many calls and voice messages were never returned in a time when we had serious questions
MM
Marilyn Murphy
Sep 21, 2026
5.0
Mork was seen and treated right away. He is now fine! Thank you all!
MK
Michele Kamet
Sep 18, 2026
5.0
My pets have been clients for 8 years and I'm very pleased with the care given. Very thorough exams, clean and non offensive odors and pleasant staff. Love the vet doctors, techs and nurses. Caring, helpful and excellent follow-up
SP
Steven La Pier
Sep 17, 2026
1.0
We used to use Banfield in Boardman, Ohio, and they were great. The location here in Bluffton, South Carolina is the complete opposite. We call in the schedule appointment stating that we want to stay with the animals and understand that those appointments may take a little bit longer to come to fruition so we wait the months and when we do arrive for our appointment, we were told we have to drop them off regardless so now a 2 to 3 hour off a workday turns into a full day. When we’ve asked to talk to management at this location, we’ve never received callbacks or told that they are on lunch and they will leave a message which never Happens. I wanted cancel our active care program and was told that I have to be paid the remaining balance which is some BS based on what they charge on what we have paid in. Beware of any care program through this company. 
It is easier to get out of a timeshare contract than it is to get out of their care program. This is extremely depressing due to the fact if there services were better, we would not have this issue. We have two more months left on our programs and will never take them to Banfield again with all the issues we’ve had you would have thought Banfield would be willing to pay for the last two months, not on your life.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call them for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can receive 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is not insurance but offers discounts for treatments.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a bank account or credit card, or choose to pay in full at enrollment.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and are called when ready, and Virtual Visits for Optimum Wellness Plan members.
What are the operating hours of Banfield Pet Hospital in Bluffton?
Banfield is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays and major holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment through their website or use the Banfield app available on iOS and Android for convenient scheduling.
Are there any pet-friendly restaurants near Banfield Pet Hospital?
Yes, Amigos Cafe Y Cantina and Amigo's, both Mexican/Latin American restaurants, are nearby and great options to visit before or after your veterinary appointment.
What nearby services can I access when visiting Banfield Pet Hospital in Bluffton?
Near Banfield Pet Hospital, you can find Kroger for groceries and pharmacy needs, Starbucks for coffee, and The Joint Chiropractic for wellness services, making it easy to combine errands with your pet's visit.
Is there a fitness center close to Banfield Pet Hospital?
Yes, eFitClub gym and fitness training venue is nearby, allowing pet owners to schedule workouts around their pet’s veterinary visits.
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