Northeast Veterinary Referral Hospital

Reviews

• II

  Isabelle

  3 days ago
  1.0
  BREAKING NEWS this place is garbage. A dog owner was told multiple times that she needed to pay upfront while her dog was DYING in the back. Shortly after- her dog passed. I will make sure this place is known and the workers get investigated. Keep your phones on.
• CR

  Crystal Ramirez

  4 days ago
  1.0
  DO NOT BRING YOUR PETS HERE❗️ On July 3rd 2026, we brought our bulldog here for emergency heatstroke. The staff right away worked on her putting fluids and soaking her with water to help drop her temperature to cool her off. Not even long being there, one of the staff came out and told my mother that she had to pay before they could even continue anything else. We told the staff right after, we will worry about the payment after you help our baby, this is an EMERGENCY, and she’s on that table not being operated anymore DYING. What kind of emergency hospital does that? Mind you this was the ONLY hospital open and close by us. Not even long after telling the staff this they came out 2 3 more times telling us how much all this is going to cost and asking for us to put money down. During this she’s having seizures and her organs are failing on her, MIND YOU they’re telling all of this to us! and they’re here asking us to give them money to continue helping her. We have the money! But instead of focusing on her they were focusing on us more. Right after we told them AGAIN & AGAIN, to go and help her and we will worry about the payment after. The last time they asked, they walked back, & not even 5min went by and they pronounced her dead. I could imagine how many other fur babies they allowed to DIE here. I’m sorry for everyone else that went through something like this here. Plains Animals Hospital is evil and terrible. All they want from you is your money. Please SAVE your babies and bring them somewhere else!
• LM

  Luis Marengo

  5 days ago
  1.0
  Brought a dog after an accidental fall. Day 1: Vet: Your dog has spinal damage causing hind leg paralysis, brain damage, neurological damage causing front leg issues, and needs to be put down - no testing has been done. It's $4,000 if you want any testing to be done. Day 2 AM: Received call. Vet: X-Rays shows spinal damage, your dog will never recover and needs a $15,000 surgery or to be put down. Day 2 PM: Dog is awake and alert. Pupils are equal and reactive. Dog shows strength in his front legs and sits up. Clearly, no brain damage and no neurological issues affecting the front legs. We state that we would like a second opinion from our own vet. They're not happy. Day 3 AM: Vet, after we bring up that the diagnosis of brain damage and neurological issues affective the front legs were a lie: Your dog WILL get Meyolamacia, lose control of the front legs and get in respiratory distress. Me: According to the NIH, Myelomalacia only affects 15% of dogs with spine injury and usually manifests within 24-48 hours. Vet, not happy about being challenged by a nobody, says that she will get Animal Control involved if I decide to take the dog elsewhere. Basically, their MO is "pay us $20,000 or put your dog down" and don't you dare do any research on your own or seek a second opinion from a different vet. This place should be called a slaughterhouse.
• NS

  Nicole Shores

  Jun 24, 2026
  1.0
  I didn’t even get through the doors.. I called them as my regular vet was closed- the recording prompted I call them for emergencies. So I did. When they answered the phone she seemed nice at first- and then became very inconsiderate. She told me she can’t give medical advice over the phone- to which I understood, but asked- then what is the point of directing my call to you guys if you’re not going to help me? And she said yeahhhhh I don’t knowww…… Like what? I’m calling you for an emergency with my dog after hours and you’re going to tell me you can’t help me and you don’t knowwww how to help in this potential life or death situation?! So now I’ll drive my dog to a different emergency vet to get her care because clearly this place gives absolutely 0 cares… Just “yeahhhh, I don’t know…..” How about compassion? “I’m so sorry your family member is sick, however unfortunately I can’t give you medical advice, but we would love to check her out if you can get here!”…. More compassion goes a longggg way.
• SD

  Samantha Dorothy

  Jun 21, 2026
  5.0
  I had to bring my pup of 9 years here when his condition rapidly declined in less than 24 hours. My Blue was treated with respect, compassion, and love. Dr. Gray was so kind and compassionate. She explained everything that could have caused this and was very upfront about treatments. She went over bloodwork and what each abnormal result meant. Unfortunately, I had to send my boy over the rainbow bridge because I couldn’t allow him to suffer with the treatments not guaranteed to even work. I was treated with so much kindness and compassion as I navigated the start of my grieving and heartbreak due to it being an unexpected illness that came on so quick. I was allowed to be with my boy and love him till the very end. I know other people have had different negative opinions and experiences here, but I have had nothing but positive. No one tried to do unnecessary procedures or lie about the kind of care he needed, I was told the truth.