Banfield Pet Hospital® – Pittsburgh Crafton Ingram provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
This is a terrible clinic. I had my seven-month-old cat spayed there, but they caused an infection; I returned only when the cat was already rotting from the inside. They claimed they bore no responsibility for this. Instead, they gave me the address of another clinic where I could take her for treatment—specifically, to undergo a second surgery.
RC
Rich Carlson
May 10, 2026
5.0
Never a long wait and the staff is very courteous
KC
Kathy Conlon
May 7, 2026
5.0
Vegas was promptly seen upon arrival, and the follow-up call was also prompt and informative. Great visit.
GE
Genene Evanovich
Apr 27, 2026
2.0
They are ALWAYS short staffed in Crafton. They put you in a room for 45 minutes with no updates. We were left in a room before for an hour and we were apologized to because we were forgotten about. Take your money and spend it else where… some where your time is respected along with the money you spend. They always have an excuse as to why. Fix the problem and stop apologizing.
BE
Benjamin Eisenhower
Apr 19, 2026
1.0
Terrible vet, do not take ur animals here. All they do is price gouge for things you don’t need. And if you push back they make you wait longer and give you attitude. Their 3.9 star total review makes sense.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Pittsburgh Crafton Ingram?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital is currently accepting new patients.
What preventive pet health care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals if needed.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including physical exams, vaccines, screenings, nutrition consultations, and dental care, with automatic annual renewal.
Can I get veterinary care online through Banfield?
Yes, Optimum Wellness Plan clients can get 24/7 remote pet care advice and triage support via Vet Chat on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or via their mobile app available on iOS and Android.
Are there nearby places where I can grab a bite before or after my visit to Banfield Pet Hospital?
Yes, nearby restaurants include Mekong Diner, Hanlon's Diner, Redstone Tavern, Domino's Pizza, and Fitfeine & Ice Cream cafe.
What other services or shops are close to Banfield Pet Hospital that I might find useful?
Nearby you can find CVS Pharmacy, Rite Aid, and Crafton Ingram Shopping Center for convenience and shopping needs.
Are there any health-related facilities near Banfield Pet Hospital?
Yes, Oak Street Health Crafton Ingram Primary Care Clinic and The Eye Guys/MyEyeDr. are close by, useful for your family's medical and vision care needs.
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