This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding Service
Spike & Tilly’s Pet Resort offers high-quality pet boarding with comfortable accommodations and activities that give your pet a fun getaway, whether they are here for the day, staying overnight, or staying with us for an extended vacation.
As Pennsylvania’s first and only charitable boarding facility, Spike & Tilly’s Pet Resort welcomes all kinds of companion animals and pets including exotics, pets with special care needs, pets requiring emergency boarding, and police K-9 officers or other animals with special handling needs.
Location
Humane Pennsylvania Spike & Tilly's Pet Resort
2195 Lincoln Hwy E, Lancaster, PA
17602, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.