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Business Details
About
Pet Store
We are a family run business, and have been for over 20 years. As our family has grown, so has our business; Brookside Pups now has multiple convenient locations throughout Northeastern Pennsylvania. We pride ourselves with providing the best variety of quality puppies in the area and being the most trusted pet store in Pennsylvania from which to choose your newest family member.
All of our puppies are vaccinated and de-wormed and are provided with two health guarantees.
We offer a variety of pure breed and designer mixed breed puppies. We love working with our customers to find the perfect puppy match for their family. Not only do we want to match our customers with the perfect pet, but we also provide a lifetime of support
Location
Hours
Monday11:00 AM - 5:00 PM
Tuesday11:00 AM - 5:00 PM
Wednesday11:00 AM - 5:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.