Petco

Reviews

• LV

  Larry Vandever

  2 days ago
  1.0
  The manager Heather is rude and unprofessional. You use to match competitors pricing and you stopped. What incentive do we have to buy there when can go across the street and get it cheaper?
• DR

  Dawn Rebollido

  Jul 15, 2026
  5.0
  I was saved from buying the wrong type of AND the wrong number of fish for the size of my aquarium. The Associate was very knowledgeable about the aquatics and answered all of my questions.
• AH

  Austin Hollis

  Jul 10, 2026
  1.0
  This store is so chronically understaffed I just gave up and stopped going here. Never anyone at the register, I waited at the front with another customer for almost 15 minutes before I gave up and left. They have a good selection of products but I refuse to shop at a place that puts profit over service. If you don't want to pay people to work there shut it down and I will buy dog food online
• JT

  Jami Thomp

  Jun 28, 2026
  1.0
  I'm disappointed with my experience at this Petco’s grooming department. I scheduled an appointment a week in advance for my 10-pound Havanese, only to be called one hour before and told they could not proceed due to a prior bite, citing policy. This should have been communicated at the time of booking. Heather, the grooming department manager, was highly unprofessional and disrespectful during the interaction and ultimately hung up on me. This reflects a serious lack of customer service and professionalism. I would not recommend this location and suggest considering another Petco or grooming provider.
• RL

  Robert Lee

  Jun 24, 2026
  1.0
  They keep deleting my review to keep the ratings up. But I had one of the most ridiculous shopping experience of my life here about 3 months ago. I went in there to simple get 4 glo fish for my daughter aquarium. I was met by a miserable female teenage worker there with guages in her ear who interrogated me on my aquarium at home. I had one glo fish left in my aquarium and I wanted to purchase 4 more to make a total of 5 tiny glo fish in my 10 gallon aquarium. The worker was rude, nasty and refused to sell me 4 glo fish. She related that she can only sell me 2 glo fish because 3 glo fish in a 10 gallon aquarium is too much and unsafe for the fish. I told her she is wrong and I've had it like that for multiple years and had fish since I was a child. She refused to sell me the fish and was extremely rude about it. Even google says that I have have 5 glo fish in my 1p gallon tank. I went to petsmart across the street and was met with a wonderful bubbly worker who sold me ther 4 fishes. There is much better selection there anyway.

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