Petco

Reviews

• SG

  Susan Gundlach

  Sep 29, 2026
  1.0
  Their customer service agent was rude, and their policy of throwing away unused return items was appalling.
• CA

  Cristian Avilar

  Sep 26, 2026
  5.0
  Very good store
• CS

  C Shine

  Aug 29, 2026
  3.0
  Packed to the gills with all sorts of pet supplies but with an incredible price tag to boot. I will probably look at some of the smaller local business alternatives for my aging cats who need soft food choices now before I buy from this corporation again.
• JK

  Jennifer Kersh

  Aug 23, 2026
  1.0
  Not even sure how to start this but, Jeff who works at checkout with short white/gray is absolutely the rudest person I have ever met. At first I came in and he didn’t greet me but instead gave me a nasty look. Like he was upset I came into the store. I only came in to return the wrong dirt for my turtle that my son accidentally bought, and he rudely told me that he couldn’t believe I was returning this item at this store, and that it was wrong of me, due to the fact he has to throw it away now since I guess they don’t carry it and can’t use it? I was super confused because I didn’t know I couldn’t return an unopened brand new bag of dirt at my home town petco. After his comment and me saying I was sorry I didn’t know, I can take it back to McMinnville he proceeded to give me a dirty look and not say a word. This made the checkout process extremely uncomfortable and one of the worst experiences I’ve had! DO BETTER PETCO…
• VW

  Violet Willow

  Aug 22, 2026
  2.0
  I don’t normally ever leave reviews that are under 4 stars.. but i went here with my husband the other day to grab a pick up order (which was one lite bag). The cashier working was EXTREMELY rude. As soon as I walked in she glanced at me, seeming annoyed but I said very politely that I had a pick up order but I wasn’t sure if it went thru bc I never received a confirmation email, and I apologized for the inconvenience. She ignored me, walked past me and went to the pick up counter to open the door. She handed me my order and just walked away all huffy.. which is whatever- We can understand being tired from having a long day, we know we came in around 7pm but Petco doesn’t close until 8pm and we were nothing but polite and friendly. I was caught extremely off guard by how rude the lady working the counter was. We were one of the only people in store so she wasn’t busy and we didn’t come in right before close either and were in and out within 15 minutes. (We ended up walking around to look at the critters after getting our pick up order.) however, the entire time she was glaring at us and when we asked her a question about one of the animals, she looked at me like I was stupid. I felt awkward and embarrassed for bothering her and we just ended up leaving even tho I was planning on purchasing some things for my ball python. I genuinely hope maybe she was having an off day because I was already having a pretty bad day, and was really disappointed in that kind of attitude when I was just trying to be polite and get what I needed to grab..

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