Banfield Pet Hospital

Reviews

• OB

  Owner of Zorro-cat wonder boy

  Jul 12, 2026
  1.0
  Brutal Truth is Banfield is a giant SCAM. Whatever you do DO NOT EVER call them if your pet is seriously ill. I called for an urgent appointment to find out if they could help my beloved cat with something that he had mistakenly ingested that was clearly preventing him from eating food and he was beginning to be limp and listeless. I knew before going to them that he had no fever, and was just looking weak, skinnier than usual, and was vomiting far more than a healthy cat should. With even just this information, Banfield should have done the right thing and told me to take him immediately to the ER but of course that isn’t their corporate incentive. Instead of prioritizing my animal Banfield and their receptionist felt that it was a better idea to possibly sacrifice the life of my beloved animal in order to get their pound of flesh (85$ appoint from me). This was despite them knew they couldn’t operate on him, they knowing full well before I even brought him in, that they could do NOTHING to help him whatsoever as they don’t even provide basic surgery or apparently even IVs for sick animals. Regardless, for some reason (money) they never bothered to tell me that at all until I had wasted hours of my and his urgent care time waiting for, driving to and from an appointment with my slowly dying animal in extreme pain and misery. Additionally, after having wasted our time they sent me to an actual emergency room that no longer even existed at the location (tannesbourne Tigard) so I wasted yet more time driving to and from places that couldn’t help us at all. To me as someone who works in childcare and has been trained in basic triage and emergency procedures, I’m sure they knew what they were doing was wrong but they simply didn’t care and did what they wanted to anyway and to Me that qualifies them as some of the most immoral and disgusting vets I have ever had the misfortune of entrusting with my precious animal. I hope no one else will Make my mistake and trust these completely greedy and incompetent vets with pets that matter to them in an emergency situation. I know I certainly won’t be making that mistake ever again.
• CB

  Carmen Balcom

  Jul 11, 2026
  5.0
  The staff really cares about your pets. My cats love coming here for their needs. They feel at home.
• RM

  Rachel mills

  Jul 10, 2026
  1.0
  My dog received extremely poor care here and due to their lack of care she is now Dead. I have reached out to corporate nothing .I tried to talk to the vets office. No one called me back.I will be filing a formal complaint against this company. Do not take your pets here unless you want them to die.
• JH

  John Heffron

  May 7, 2026
  5.0
  Staff were very friendly and I felt truly interested in my dogs health and wellbeing.
• MC

  Melissa Chureau

  May 6, 2026
  2.0
  We have been taking our dogs to Dr R for years, probably over a decade. She has and continues to be a good and kind vet. However, in the last several years , Banfield’s practices have changed and it has impacted our dog’s care substantially for the negative. We now only have drop-offs, and so there is little to no interaction with the vet, and very little meaningful information is provided. It feels a bit like a conveyor belt, truth be told. Most recently, the doctor (not sure which one) completely missed that our dog was suffering from dental issues causing very noticeable bad breath and pain. We got a second opinion and it’s clear he will need several teeth extracted. It seems impossible they missed this as anyone can smell the tell-tale bad breath within 30 feet of our little guy. They also did not catch or convey the back pain he’s having which is likely arthritis. I wonder how much has been missed over the years. I blame the corporate push they place on vets to see as many pets as possible in as little time.

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