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Petco

3.9
(1,356 reviews)

Business Details

(541) 225-6554

About

Pet StorePet supply store
Petco pet store in Springfield offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in North Springfield helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3000 Gateway St, Springfield, OR
97477, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

3.9
1,356 reviews
5 stars
659
4 stars
312
3 stars
161
2 stars
72
1 star
152
  • OO
    Opal
    Aug 12, 2026
    1.0
    Ivy was incredibly rude to me when I asked a question with a pleasant attitude and was polite. So rude that I cried on my way out.
  • EO
    Eva Orcher
    Aug 12, 2026
    1.0
    Asked an employee (Ivy)where their prescription cat food was and they snapped at me saying they don't carry it. Very disappointing. Their ball python is also dangerously dehydrated. Maxine was very sweet and helpful, however.
  • JC
    Jace Coleman
    Jul 31, 2026
    1.0
    The staff has STRONG lack of customer service... NO one greeted me, the woman with red hair was disrespectful and rude!! And I have been going here for years!!! Absolutely disgusting
  • JM
    Jennifer Muir
    Jul 28, 2026
    1.0
    I had a very unpleasant experience communicating with your employee Ivy. I asked a question and I got a very snotty attitude with a disdain look on her face with rude answers. I won’t be back.
  • DH
    Dawn Haddock
    Jul 27, 2026
    3.0
    It has been a while since the last time I was in Petco due to several issues with the Staffing. However, I had to pick up some fish food and they were right next to where I was so I stopped in. There are still some staffing issues at the Springfield, OR location but at least they were definitely more professional this time around but still need some more training. I am hoping that the next time I stop in things will improve further because so far they are on the right track.

Frequently Asked Questions About Petco

Does the Petco North Springfield location have a vet hospital?

No, Petco North Springfield does not have a full-service vet hospital.

Does Petco North Springfield offer vaccinations?

Yes, Petco North Springfield provides vaccinations.

Brand Certified Facts from Petco

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Certified August 16, 2026Yext Knowledge Graph
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