L1
Leoqueen 1977
Oct 4, 2026
Very helpful and friendly employees!
RH
Roland Howerton
Sep 28, 2026
Good place to get cat litter. Best deal compared to other stores!!!
LD
Lisa Dillon
Sep 13, 2026
I was directed to a store location to purchase worm medicine for my senior Chiahuahua, Jimmy. The person that helped me knew exactly what I needed and provided the correct medication for a small breed dog. The Manager of this location affirmed a lower price on this medication and saved me $12.00. He was very nice and personable. Overall a great location and clean store! Thank you for making my experience great!
NM
Natalia Moloney
Aug 21, 2026
This is a wonderful store. I am a woman who is blind. My service dog kombi, who was older and I came here for training. Now, I bring my service puppy in training, Sneachta here. All the staff such as Emma, Sam, Nash and Grey, are extremely knowledgeable and friendly. The trainer, which was jess, was amazing!!! Dog training has now been taken over by Ashley. She is great also. We are working with my puppy on obtaining her CGC and service dog certifications. The grooming staff are all amazing as well!!! Jamie, Collin, Taylor and anyone else I'm forgetting all do amazing work. The managers, Jenny and Dave, are awesome. This is a fabulous place!!!
EJ
Elizabeth Johnson
Aug 17, 2026
Posted: 8/11/2026. 😡
Dear Petco Store Manager, I am filing a complaint with the Better Business Bureau regarding a deeply upsetting experience at your Jantzen Beach Petco location on August 6th, 2026. As a loyal Petco customer for over 10 years, the treatment we received seriously jeopardizes our patronage. We brought our 13-year-old rescue cat in for a vaccine appointment. The veterinarian on duty, Dr. Kevin Raymond, treated us a lack of professionalism and respect. After overhearing a brief mention of her age and digestion, he abruptly demanded to inspect Lacey in her pet stroller. His examination was incredibly brief, yet the clinical notes he recorded were highly inaccurate and distressing. Dr. Raymond noted that Lacey was severely underweight (BCS 3/9), unkempt, and vomiting weekly, and he incorrectly logged her weight as only 1 pound. He reached these conclusions without asking us for any clarifying context. In reality, Lacey is well-cared-for. I've attached a picture of her. She is 13 years old. The veterinarian claimed that 13 is too old to get a vaccine.
Sincerely,
Elizabeth Johnson &
Jeffrey Ward
PS, I tried emailing this earlier, but the email address I had rejected it.
Also, to be fair you retail staff were very nice and sympathetic towards us.