VeterinarianAnimal HospitalEmergency Veterinarian Service
Delivering the highest quality care and service possible is our team's mission and passion. At BluePearl Pet Surgery, formerly Veterinary Surgical Center of Portland, we strive to ensure that all our interactions with clients, patients and referring veterinarians are handled with professionalism, respect, and compassion. Our goal is to offer the most advanced and attentive veterinary care in northwest Oregon, including skilled surgery and diagnostics. We specialize in soft-tissue and orthopedic surgery, including TPLO for CCL tears in dogs and other knee surgeries. We provide these services with exemplary attention to detail, thorough communication, and empathy for our patients and their families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.