Banfield Pet Hospital® - Burlingame provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Dr L and the rest of the team were really great at taking care of our dog, Cilantro. So glad they were there for us!
TW
Thomas W
Jul 30, 2026
5.0
Magnificent staff that went above and beyond to make our anxious and reactive dog feel calm and safe in their space. Worked with me to give him the best chance at success, and personally put me at ease reassuring me that his anxiety was reasonable and managed. Dr Gravens in particular has been fantastic, but everyone here is great.
AM
anna mitchell
Jul 16, 2026
3.0
It definitely feels that things are over diagnosed and done. My dog had her teeth cleaned and was told she needed a tooth pulled. When the tooth was pulled the tooth was left. Not only was a tooth that was showing no signs of infection pulled but harm was caused by leaving the root intact. Antibiotics and a soft diet was needed
AJ
AmberArt Jeffrey
Jun 11, 2026
1.0
Never take your dog here!!! It took 10 months and literally thousands of dollars to find out if my dog had Cushing’s Disease after Banfield kept trying to stall time doing blood tests every week for no reason. Even before this issue, in the past they gave me medicine that was at the dosage of a Great Dane when I have a terrier mix, and it could have killed her. They also gave me flea medicine saying to give it to my dog by having her ingest them. All these things would have ended my dog’s life years ago if I wasn’t as carful as I was.
Even if your dog dies you still have to pay their insane wellness plans. They will tell you something different every time you come in when you bring up the same issue. They will always try to get more money out of you and scare you into paying unnecessary expensive tests. I blame Banfield for the loss my precious dog that I will never be able to get back, all those years I could’ve had with my beloved dog was taken away by Banfield. I can’t belive a vet hospital can be as cruel as this and still open.
If your pet goes here, please switch vets before it’s too late, I deeply regret not doing this as it could’ve saved my precious dog.
RK
Ryan Kuck
May 3, 2026
5.0
Fantastic care here for our pup! Everyone is super friendly and knowledgeable - great experience even on tough issues
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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