VCA River Road Animal Clinic provides Urgent Care and Emergency services to pets from Keizer, Salem, Albany, Woodburn, Silverton, Aumsville, Mt. Angel, Molalla, Scotts Mills, Stayton, Dallas, Monmouth, Independence, coastal communities, and beyond. Our team is prepared for ear issues, eye issues, limping, abscesses, lacerations, wounds, allergic reactions, difficulty urinating and/or defecating, not eating, vomiting, diarrhea, bleeding, broken nails, difficulty breathing, toxic ingestions, and more. We are able to hospitalize pets during the day and can perform a long list of emergency surgeries if needed. Our in-house laboratory, ultrasound, digital radiography, laser therapy, and very experienced staff are here for you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.