Vetco Vaccination Clinic

Reviews

• DO

  Desiree O'Donnell

  Mar 1, 2026
  1.0
  Don’t try to bring a puppy here. They will force you to try to put a muzzle on your 6 pound dog and then refuse service to you because their staff is unvaccinated.
• VK

  v kay

  Dec 17, 2025
  3.0
  I had an appointment for my dogs vaccination. Yet it took almost 1 1/2 hours longer to get my dog her shot. There was a lack of consideration on the amount personal chatting going on instead of being more efficient with processing us through. Also Petco doesn't provide any seating and I was yelled at by the vetinarian to move back when all I was doing was leaning on something due to my bad back, just 2 steps closer from the waiting line, not obstructing anyone. Very rude. I will never make a Saturday vet appointment again. They are too slow and too chatty with customers taking pics of someone's cat because it was cute and just randomly chatting rather than processing the check in right away. Especially when they ask you to complete info online beforehand. I believe there were walking too, not scheduled appointments, not positive though. And if that were the case, those with appointments should be prioritized. Not happy.
• PR

  Patricia R

  Jun 22, 2025
  1.0
  I want to formally express my disappointment regarding my recent experience at Vetco Clinic, a practice I've trusted for eight years. While I've always been satisfied with the care provided, my last visit, involving Dr. Graff, fell significantly short of my expectations and the consistently high standards I've come to associate with Vetco. My primary concern revolves around Dr. Graff refusal to provide a six-month prescription for flea and tick medication for my dog. Her justification—that a concurrent heartworm test might necessitate a different approach—was both perplexing and communicated poorly. This explanation, delivered curtly from behind the counter without adequate explanation, contradicted my previous experiences where such prescriptions were routinely provided following a heartworm test. The lack of clarity and the unprofessional manner in which this was handled left me feeling dismissed and frustrated. This was further compounded by Dr. Graff unsuccessful attempt to draw blood from my dog. Despite my dog’s calm demeanor, the procedure was clearly difficult for Dr. Graff, leading to unnecessary stress for both my pet and myself. Her subsequent suggestion that I seek care elsewhere due to my dog's size was particularly disheartening, given the three years of consistent, successful care my dog has received at Vetco. This seemed to indicate a lack of skill and willingness to adapt to different patient needs. I want to specifically commend the two veterinary technicians present for their professionalism, empathy, and the offered discount on vaccinations. Their kindness and dedication were a stark contrast to the experience I had with Dr. Graff, emphasizing the inconsistencies in service quality. The inability to choose a specific veterinarian during the appointment booking process also contributes to the problem. Providing clients with more choice in selecting their preferred veterinarian would significantly improve the overall experience and ensure continuity of care, something I value greatly. I strongly urge Vetco Clinic's management to review its appointment scheduling system and consider this feedback. I hope this detailed account will prompt a review of Dr. Graff conduct and a reconsideration of Vetco's appointment booking practices. I remain a loyal client but believe this incident warrants attention and action to prevent similar situations from occurring in the future. Got an email reaching out about my experience but no follow up! Disappointing
• JJ

  Jessie Jones

  Sep 16, 2024
  2.0
  Check in was stationed too far from the vaccine site and wasn't obvious as part of the operation so I and several other people walked past and waited in line only to have to go back, check in and wait in line again. The table wasn't set up in the clinic like I expected but out in the aisle of the store with the vaccinations happening right in front of the other pets in line. My cat was nervous from the start with all the other animals around but the lack of space, privacy or a secure room made me nervous about my cat bolting.
• BP

  Bobbi Paque

  Mar 11, 2024
  5.0
  Great kindness shown to my very nervous dog. Pre-set appointment time made the visit so convenient, in and out in 20 minutes.

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