Petco

Reviews

• CC

  Captain Coblin

  Aug 5, 2026
  1.0
  Went to take my dog to get groomed as was turned away because the "groomer doesn't feel comfortable" grooming my dog because she has occasional seizures if she eats too much human food. She doesn't have epilepsy, her seizures are not stressed induced, and she has them so infrequently the vets refuse to prescribe her medication for it. So why couldn't my dog be groomed. Nowhere on the booking site or on Petcos website does it state that they won't take dogs with a history of seizures. And if it does, it needs to be made more accessible because I searched for any such states policy or statement and could not find one. I understand not wanting to groom dogs who have epilepsy or stress induced seizures, but to turn away any dog who's had any sort of seizure ever and not state it anywhere during booking or on the website isn't ok
• KD

  Katelynn Denner

  Jul 20, 2026
  2.0
  I brought my dog in yesterday for grooming and purchased the seasonal Summer Package, which included the cucumber shampoo, teeth brushing, nail buffing, and a Stitch bandana. When I booked the appointment, I specifically requested the groomer who had worked with my dog before because she had done a great job. When I arrived, I found out someone else groomed him instead. While the haircut itself looked good and I appreciate that effort, I was never told my requested groomer wouldn’t be grooming him. I also had no issue paying the additional brushing fee for my doodle’s curly coat. My disappointment is that none of the seasonal package services appeared to be performed. There was no Stitch bandana, his teeth were not brushed, his nails were not buffed, and the specialty cucumber shampoo was not used. I stopped by the store afterward to speak with the manager because I wanted to understand what happened. I explained that I had paid for services that weren’t provided and requested a refund for the seasonal package. His response was simply, “Sure.” There was no apology, no acknowledgment of the issue, and no indication that anyone would look into why I was charged for services that weren’t performed. Mistakes happen, but the way a business responds is what earns customer loyalty. I wasn’t looking for perfection—I was looking for accountability. Instead, I left feeling like no one cared. After spending around $160 on this appointment, I expected to receive the services I paid for and the groomer I specifically requested—or at least to be informed if that wasn’t possible. Unfortunately, because of the incomplete service and the manager’s lack of concern, I won’t be returning for future grooming appointments
• CP

  Chris Palmer

  Jul 10, 2026
  4.0
  Overall, I like this Petco location. The downside is the parking situation. There are very few parking spots near the building.
• CA

  Christine Anderson

  Jul 6, 2026
  4.0
  Not much of a plant selection for fresh water aquariums like others I've been to but the staff is WONDERFUL here and love availability of everything else!
• KV

  Krystle Villarruel

  Jun 29, 2026
  5.0
  My cat was experiencing UTI symptoms and I was able to get in for an appt the next day. The staff was so nice and the Dr was great-clear and upfront with treatment plan options. Overall great patient care!

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