Banfield Pet Hospital

Reviews

• SM

  Scout Mcdaniel

  Jun 11, 2026
  1.0
  If I could give 0/5 I would. NEVER take your pet here. The rooms were dirty and had extra dog toe nails laying under the chairs which I hope was from a nail clipping? I scheduled an emergency same day visit becuase my dog was crying in pain and wouldnt let me touch his hind side. They didn't listen to me when I described my dogs issues - instead were more interested in selling me heart worm medications (which he is already on) and wellness plans which we 1000000% will not take. The nurse took my dog back to the back without actually investigating him or taking any vitals or telling me what she thought was wrong. I could hear her through the door describe the issue wrong to the doctor. She clearly hadnt listened to me and instead said he was "sensitive" and was there for a wellness check and refused medication when I clearly described that he is not a sensitive dog and instead was in pain. I saw through the window in the door they called 3 people over to pin him to the ground while he screamed so they could lift his tail to take his temperature. The vet then came out and said he was "too sensitive and scared" and they needed to sedate him.... I asked what they thought and why they wanted to do that before they did it? I said no hes not sensitive hes trying to tell you something which you obviously arent listening to and said enough was enough. I went into the back and took my dog. We went to the ER down the street where they listened to both me and him, did a full work up and saw he had a broken tail. He was not being sensitive these vets DID NOT LISTEN to me or my dog. I WOULD NEVER TAKE AN ANIMAL HERE. They clearly are not interested in caring for pets. They did more harm then help and i'm just hopeful that my sweet dog that wasnt scared of the vet before isn't scared for life....
• YY

  Yesie

  Jun 6, 2026
  1.0
  I took my puppy here for the first time to get a check up especially since she was having urine issues she Showed symptoms of a UTI Anyways the staff there was very cold uninformative not helpful. So I already had a bad feeling about leaving her and I explained everything to the assistant And so they were going to do a urine test and then She said she was gonna take my puppy for 3 to 4 hours And I asked her if the doctor was gonna come out to speak to her since I am not an expert and I suggested that you’re in analysis because she shows symptoms of UTI but it could be Something else She said the doctor would evaluate her then give me a call. Anyways she was there for 5 Hours and I had told them she had an eight this morning so I called to see if I could drop off some food see if everything was good. They told me her urine was clean but she did have some other symptoms of another infection But this could have been avoided if the doctor would’ve talked to me in the first place and recommended different testing and now they want to charge me $80 for other test which is ridiculous it should be included in the analysis $140. In other vets I always speak to the doctor there. He also said if they needed to save her life it would be $600 for a CPR. It just seems like it’s just a money gabber vet. In the bill they also included a different exam for cyst that they didn’t mention to me. In the end they didn’t even give me a receipt Or greeted me goodbye or said thank you. And my puppy was shaking when they came out with her.
• JM

  julia mendez

  May 20, 2026
  5.0
  Everyone in the clinic was kind and helpful with my dog. Luna was very talkative and they were very friendly and patience with her.
• KD

  Katie D

  May 9, 2026
  5.0
  They helped my dozer♡
• BH

  brooke herold

  Apr 4, 2026
  1.0
  They refused to give my dog flea medicine that he has had before. From Banfield. Ridiculous

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