Patterson Animal Hospital

Reviews

• LR

  Local Reviewer

  Jun 8, 2026
  1.0
  *PSA to anyone considering getting their dog’s ears cropped here.* I want to share our experience in hopes it helps others make an informed decision before trusting this clinic with their puppy. We took our Doberman puppy here to have his ears cropped, and there were multiple red flags throughout the entire process. The first red flag was that we never met with the veterinarian before the procedure. There was no consultation, no discussion about the crop, aftercare, expectations, or anything else. You simply drop your dog off and pick your dog up later. That’s it. We were handed a printed instruction sheet and told to call if we had questions. I did call with concerns and never received a call back. The next issue was the aftercare instructions. Our puppy was sent home with thick bandages completely covering the stitches and we were instructed to leave them on for several days. Anyone with experience in cropped ears knows that keeping fresh surgical incisions wrapped up like that can create problems, so thankfully we trusted our instincts instead of blindly following the instructions. The crop itself was actually done well. I have no complaints about the shape or cut. However, the stitching was not. Several stitches fell out within six days. While it didn’t ultimately affect the outcome, it certainly didn’t make it better. My biggest issue was the posting process. The price we paid included the veterinarian showing us how to properly post the ears. When we returned to have the stitches removed—the first time we actually met the veterinarian—she brought our dog out with the “posts”already in place. She repeatedly referred to our male as a girl and then proceeded to tell us the ears were “posted”. At no point were we shown how to do it ourselves. No demonstration. No walkthrough. Nothing. The “posting job” itself was honestly shocking. I have attached a picture because I was in complete disbelief when I saw it. Thankfully, we have previous experience with posting ears and knew immediately that it was not done correctly. I genuinely feel bad for first-time owners who may not know any better as she told us to “post for 12 weeks like this (picture) and they will learn to stand up on their own”. Please tell me how a “post” with ears at a 90 degree angle is going to somehow turn to straight ears? It had to be a joke. We were also told to begin posting before the ears were fully healed. An experienced vet with cropping would inform you that ears should be COMPLETELY healed before posting begins. Everyone knows that open wounds need proper airflow to heal, and I would strongly encourage owners to do their own research before following that recommendation as it can cause your dog to lose their ears. Lastly, the pricing made absolutely no sense. We have a family member who brought in the same breed, within days of our appointment. Their puppy actually weighed less than ours, yet they were charged roughly $100 more. They were told the increase was due to weight, which clearly didn’t add up. I’m not sharing this to attack anyone. I’m sharing it because I wish someone had warned us beforehand. Ear cropping is not a simple procedure where you can send people home with a piece of paper and hope for the best. Owners need education, support, and proper guidance throughout the healing and posting process. Thankfully, we have our breeder to inform us on cropping standards and we have our previous experience with posting. Based on our experience, I would not trust this clinic with another crop and would strongly recommend finding a veterinarian who specializes in the procedure and provides hands-on support before and after surgery. To Dr. Burton: After our experience, I do not believe you should be offering ear cropping services. Ear cropping is far more than performing the cut itself. It requires proper aftercare instructions, posting education, and client support throughout the healing process. This was not an acceptable standard of care for a specialized procedure and I hope you come to understand the severity of cropping.
• BL

  Brenna Luper

  Mar 18, 2026
  5.0
  I cannot thank this clinic enough for their emergency treatment on my dog after she was hit. They got her back immediately, took great care of her. Without them, we would not have her. I was expecting to pay whatever it took and the bill was more than reasonable and affordable. Dr. Burton was incredible—professional, kind, matter of fact, and quick to act. So thankful for this team. If I could give more stars I would.
• KK

  Kayla

  Mar 1, 2022
  3.0
  Don’t get me wrong it’s a very good place to take your animals for health problems there prices are amazing I’ve never had a problem with them until I took my dog to get her ears cropped. The ears were not cropped the way I asked for and they are very much different from one another. It looks like she has her head related all the time lol.
• LW

  Leo Walkingstick

  Nov 25, 2021
  5.0
  I appreciate that they know all my animals by name. And their compassion when the news isn't good is what made me a customer for life
• FW

  Falisity Wilder

  Nov 13, 2021
  4.0
  Great place to take your four legged friends good staff