Petco

Reviews

• MW

  Mike Wallis

  May 13, 2026
  1.0
  Stay away, horrible service
• SM

  Sherrie McGinty

  Apr 25, 2026
  5.0
  The lady that orders the fish is an awesome lady she was very helpful and very kind unlike Petco they actually answer your questions and let you order the fish that you want thank you very much
• LL

  Lesette Lam

  Apr 20, 2026
  1.0
  I’m extremely disappointed with how a situation was handled at this location, where my family and I shop at numerous times a week. My two daughters (ages 16 and 10) were shopping when the employee Naomi, who they believe was one of the managers, followed them around the store, then approached them and accused them of stealing based on a “complaint.” They immediately denied it, and my 16 yr old was then told to open her purse TWICE. She did, and there was nothing inside but her personal items, which the employee clearly saw. Instead of apologizing, the employee responded with, “well this is awkward,” and just walked away. This was upsetting and inappropriate — these are minors, and the situation was handled poorly and without professionalism. Accusing customers, especially children — without clear evidence and then failing to apologize is not acceptable. I did speak with a manager afterward who was polite and apologetic, which I appreciate, but I hope this is taken seriously and proper training and accountability come from this.
• DT

  Devyn Taylor

  Apr 10, 2026
  5.0
  I might love this store a little bit too much. Because every time I go there, I can't get away without spending about a $100 because there's so many options of really cool accessories. And toys.
• CC

  Christina Cleghorn

  Mar 31, 2026
  1.0
  I'd give zero stars if I could. SHAY CUT MY DOG ON BOTH SIDES OF HIS FACE!!! She clearly did not use a proper guard to protect his skin. She sure did not mention anything about this happening at pickup. Being in a hurry to get back to work, I did not notice it until later. I will not ever use the grooming at Petco. This was a HUGE mistake! Shay did not listen to my VERY clear instructions at dropoff, that she said she understood! DO NOT CUT THE TOP HAIR on my dog's head! SHE SHAVED IT ALL OFF! My dog was also shaking, obviously very upset from whatever she did to him while he was there. I also asked her to be gently because he is only 15 months old. He'd been groomed many times before with no issues like this!!! She said he was really sweet and behaved well for her, but why was he shaking like that? Shay did not care one bit and there was no remorse for hurting him nor an apology. She is a terrible groomer! I took him back to the store to show the manager, and she was rude! No acknowledgement. Unbelievable! This is a horrible store! I won't be back!

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