At Wooster Animal Clinic, our mission has always been to provide top-notch care for your pets, backed by the latest technology. We’ve been dedicated to this since the clinic first opened over 50 years ago, and we continue to hold ourselves to the same high standards today.
What we’ve built over the years is much more than a business. We are proud to have assembled a strong and dedicated staff, many of whom have been with the clinic for more than 20 years. Today, the staff includes three doctors, three technicians, and a support staff of over ten. While large for a veterinary clinic in Wayne County, doctors and staff alike suggest they are more like an extended family rather than a medical facility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.