We built West Vets ER because we see a better way to build a veterinary emergency practice—one with deeper collaboration with your pet’s daytime veterinarian and an intimate understanding of their full medical history and treatments. We create a healthcare ecosystem around your pet, radically improving patient care. When emergencies happen, only the best will do. Shorter wait times. A higher standard of care. And a team focused on giving you and your pet our best, every time. Open seven days a week and proudly serving the dogs and cats of Westerville, OH, and surrounding areas. Call us now if your pet may be experiencing an emergency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.