Brand Certified
Banfield Pet Hospital
3.6(122 reviews)
Certified by Banfield Pet Hospital • Jun 21, 2026
Business Details
7574 Voice of America Centre Dr, West Chester, OH
45069, United States
Certified by Banfield Pet Hospital • Jun 21, 2026
(513) 755-7180
Certified by Banfield Pet Hospital • Jun 21, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jun 21, 2026
About
Certified by Banfield Pet Hospital • Jun 21, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
When your pet needs care, the veterinary team at Banfield Pet Hospital provides general veterinary services throughout West Chester, Mason, and beyond. Our vet clinic is located in the Voice of America Center shopping mall at the corner of Tylersville Road and Cox Road. Plus, with Interstate 75 just a few blocks away, we provide convenient veterinary care near Mason.
Just like humans do, dogs and cats need regular care. Banfield Pet Hospital in West Chester provides a variety of veterinary services for your pet’s wellness needs. From nose-to-tail exams to vaccinations, we’re a petcare provider with a compassionate and dedicated veterinary team.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jun 21, 2026
Banfield Pet Hospital
7574 Voice of America Centre Dr, West Chester, OH
45069, United States
Hours
Certified by Banfield Pet Hospital • Jun 21, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Reviews
3.6
122 reviews
5 stars
65
4 stars
10
3 stars
9
2 stars
6
1 star
32
- LWLeah Witt1 day ago5.0We recently had to ask Banfield for help with end of life care for our precious Daisy. She had a sudden stroke on a weekend when not many other vets were open. The other emergency vet made us wait two hours to see her the night before and then just told us she probsbly had end of life brain tumors and sent us home with palliative medications. We called this location when our girl was in obvious distress and the medications weren't helping her at all and they saw us within ten minutes. The price was reasonable and they were Compassionate, professional, and helped us through the worst decision any pet owner has to make. Thank you very much for your kindness.
- LBLizbeth BonineJun 3, 20265.0They treated my little cat with so much love, affection, and respect—and they were very professional.
- MBMegan BencsikApr 22, 20265.0I’ve taken my dogs here for almost 10 years and have loved the service. We see Dr. Wallander and she’s been great with our senior dog, and helped with the passing of one of our dogs last year. We just got a new puppy and will be taking him to see her too.
- AAAnonymousJan 12, 20261.0This location is nice. However, the doctors dont show a lot of compassion for the animals overall health. They act as if there are no signs, then the animal is fine. I don't agree with that. I lost a cat due to their incorrect care. Banfield also doesn't care if your pet dies. You still have to pay your plan. I hate this company.
- NSNicole Shelton-BohleyAug 9, 20205.0Great staff!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular business hours of Banfield Pet Hospital in West Chester?
Banfield Pet Hospital is open Monday, Wednesday, Friday, and Saturday from 7:30 AM to 6:00 PM, and Tuesday and Thursday from 7:30 AM to 5:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals if needed.
What preventive care services does Banfield Pet Hospital provide?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
Can I use virtual veterinary services at Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote care advice and triage support via Vet Chat™ on the Banfield app, and virtual visits are available for wellness plan holders.
How can I pay for an Optimum Wellness Plan at Banfield?
You can choose to spread the cost over 12 months with automatic monthly payments from a bank account or credit card, or pay the full amount upfront.
Where is Banfield Pet Hospital located?
It is located at 7574 Voice of America Centre Dr, West Chester, OH 45069, inside the Voice of America Center shopping mall at Tylersville Road and Cox Road.
What nearby stores and services are close to Banfield Pet Hospital that I can visit during my appointment?
Near Banfield Pet Hospital, you can find PetSmart for pet supplies and grooming, T.J. Maxx for clothing and department store shopping, and Trek Bicycle Cincinnati West Chester for bike sales and repair.
Are there any medical or urgent care facilities near Banfield Pet Hospital?
Yes, AFC Urgent Care West Chester VOA is nearby for human emergency and family practice services, providing convenient healthcare options for pet owners and families.
What recreational or fitness centers are located near Banfield Pet Hospital?
Nearby you can visit Club Pilates and CrossFit Cornerstone for fitness activities, as well as StretchLab for stretching and active life services.
Does Banfield Pet Hospital require appointments, and how can I schedule one?
Yes, Banfield requires appointments. You can schedule one online via their website or through their app for convenience.
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