VCA Lakota Hills Animal Hospital is proud to have been serving the communities of West Chester, Liberty Township, Fairfield, Hamilton, and Mason since 1976. As a certified Cat Friendly Practice Gold level by the American Association of Feline Practitioners (AAFP), we are committed to maintaining the highest level of veterinary practice standards for dogs and cats with a top-of-the-line wellness program, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. We offer same day and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians and caring staff look forward to caring for your pet as if they were our own.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.