Petco

Reviews

• AB

  Andrea Benites

  May 4, 2026
  1.0
  I want to leave an honest but respectful review to help other dog owners make an informed decision. I brought my Golden Retriever in and specifically asked for a trim—not a major cut or shave. Unfortunately, the result was much shorter and more uneven than expected. His coat now looks patchy in areas, and it doesn’t appear to be blended the way a typical Golden Retriever groom usually is. I understand grooming can vary depending on the condition of the coat, but this didn’t align at all with what I requested. I asked for a trim. I just want other owners of long-haired or double-coated breeds (like Goldens) to be aware that this location may not specialize in breed-specific grooming or maintaining natural coat shape. If you’re bringing in a dog with a longer coat and are expecting a light trim, I would recommend being very specific or possibly seeking a groomer who specializes in those breeds. I’m sharing this simply to help others know what to expect. Attached are before and afters.
• KK

  knight21century

  Apr 12, 2026
  3.0
  Everything nice but overpriced not much for small dogs
• AL

  Abby Licht

  Apr 9, 2026
  1.0
  It is currently 7:30 PM. I came to Petco in Middleburg Heights to get pH up for my own fish tank. I have currently a large community of fish and raising my own seven babies this is no way for any pet store to keep any animal whatsoever, this is inhumane, disgusting and abusive to live babies with dead eaten fish. It’s APRIL 9th 7:30 pm Edit to add they told me to call that number and didn’t even take my call shows how much they care for their LIVE animals across Petco. You will never see me again and I will be sure to tell and show these EVIDENCE pictures to everyone I know that goes to Petco.
• DD

  Debbie

  Apr 4, 2026
  5.0
  Great local store. Very helpful ! My dog found everything he want for his birthday. We will be back for more treats soon.
• KB

  Kara Balog

  Mar 14, 2026
  1.0
  Well you all just lost a 10 year customer. Had a grooming appt today for my 2 dogs. There was a storm the night before knocking out power and cell service. Sacha the groomer wanted my pets rabies certificate. Their system was down. He gets his vaccines there. She couldn't look it up. I asked if she could hold my dogs while I try to login my phone she said no. I couldn't look it up. I said what do you want me to do? She said she couldn't take them without it. So I said cancel it then and she laughed at me while I walked out. Disgusting behavior. I wont be back and I will be canceling their memberships.

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