Brand Certified
Banfield Pet Hospital
4.1(174 reviews)
Certified by Banfield Pet Hospital • Oct 18, 2026
Business Details
8175 Arbor Square Dr, Mason, OH
45040, United States
Certified by Banfield Pet Hospital • Oct 18, 2026
(513) 459-0500
Certified by Banfield Pet Hospital • Oct 18, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 18, 2026
About
Certified by Banfield Pet Hospital • Oct 18, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mason provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Oct 18, 2026
Hours
Certified by Banfield Pet Hospital • Oct 18, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
4.1
174 reviews
5 stars
111
4 stars
26
3 stars
6
2 stars
4
1 star
27
- EEElenaSep 2, 20261.0Place is a joke... even though my cat has had 2 exams in under 1 month they still want an exam done just for meds 2 be prescribed, make it make sense.. if my cat has an ear infection which is what the vet said, why the hell do i have 2 pay for another exam ? Like lmao it doesnt just go away 🤣 also the dumbells at front desk dont understand the common side effects of clavamox and I was shit on by the woman on call asking me where I got my info from... only after clavamox is my cat scared of me.. running at things that are not there, rubs her poop everywhere... pathetic that I have 2 force her mouth open and partially choke her just for her 2 take her meds!!!!!!!!! Do better!!!!!
- SLShezaiyah LeAricaaAug 28, 20261.0they are liars and scammers! they will have you pay for a plan w them and won’t let you cancel, then force you to pay the remaining balance. they don’t tell you the plan is for a full year! not to mention, my dog is very friendly and after leaving them he was scared to even go back. the plan is suppose to save you money and they tried to have us pay $200 for visits we went to. after no going they were still trying to charge me for the months i was not going to. horrible place.
- MDmichelle dattiloMay 27, 20264.0Always take good care of Moose
- DBDan BuecheMay 14, 20265.0We have used a Banfield Plan since we adopted our rescue dog Marley going on 7 years ago. We really couldn’t be happier with the attention to her needs (eg reminders for vaccines and checkups) and the great communication and follow ups. We have no regrets at all about going with Banfield to care for our girl Marley.
- CMC MMay 9, 20265.0Respectful, answer any and all questions you may have. Take care of my fur babies.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Mason offer?
Banfield Pet Hospital in Mason offers a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the hospital hours for Banfield Pet Hospital in Mason?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. During non-hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. They automatically renew annually and offer discounts but are not insurance and do not cover treatment for unpredictable conditions.
Can I schedule an appointment online or through an app at Banfield Pet Hospital?
Yes, you can schedule appointments online via their website or through the Banfield mobile app available on both iOS and Android platforms.
What types of appointments does Banfield Pet Hospital offer?
Banfield Pet Hospital offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are notified on pickup, and virtual visits for Optimum Wellness Plan clients.
How can the nearby PetSmart help Banfield Pet Hospital clients?
Clients can visit the nearby PetSmart for pet grooming and additional pet services, making it convenient to combine veterinary care at Banfield with grooming and supplies in one trip.
Are there any fitness or recreational facilities near Banfield Pet Hospital?
Yes, Orangetheory Fitness gym and The Little Gym of Mason gymnastics center are nearby, allowing clients to manage pet care while attending to their own fitness and recreational activities.
What dining options are near Banfield Pet Hospital in Mason?
Nearby dining includes Smoothie King for healthy smoothies, Chan's Asian Wok for Asian cuisine, and Subway for quick sandwich meals, which can be convenient for pet owners before or after their visits.
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