Petco

Reviews

• JL

  Joseph Lull

  3 days ago
  1.0
  Made an appointment to have my dogs regular immunizations months ahead of time and received regular reminders for weeks. Day of the appointment we received a text cancellation. No effort to reschedule. No phone call. Nothing. Very unprofessional and lacking in customer service. Petco and especially this location will no longer be an option for anything we do for our pets going forward. Luckily there are plenty of other options and i encourage anyone else looking for similar services to explore options such as Tractor Supply that seem to be MUCH more reliable and customer friendly and we found a nearby clinic running today last minute. Reliability and customer service are important to us as we travel and set appointments far in advance.
• CC

  Clifford

  5 days ago
  4.0
  Lots of good products but not what I needed
• SF

  stephan ferrell

  May 9, 2026
  1.0
  I won't be returning, their prices are outrageous. I went in looking for a flea collar for my cat. They are like $8 on Amazon, however I wanted it now, so I expected to pay a little more. I found what I was looking for. For a whopping $50. Needless to say, they got to keep it. I went to Pet Supplies Plus and purchased one for $12. I did a little more price comparison on other items. My cat's food is about 30% higher than other stores, as are the cat treats. I understand that not every store can be the same price, and I never expect a brick and mortar store to be the same as an online retailer... However the flea collar being 5X's the price is absolutely WILD. Yes, the one I ultimately bought is a different brand, but this isn't a generic vs name brand thing... They were both name brands, and same items/ types of flea collars... Just one was being sold by a greedy corporation and the other by a (reasonably) honest business. If you like to overpay for stuff, then this is the place for you! However, if like to be smart with your purchases, stay away! Shopper beware!
• SB

  sandra breedon

  May 5, 2026
  5.0
  Absolutely the best service we were looking for a pill plunger for giving medicine to a cat went to all the big stores and nobody carried it went to Petco and they nailed it very friendly very professional a great overall experience
• HB

  Hair_ ByMi

  Apr 6, 2026
  1.0
  I had a disappointing experience at Petco while trying to get supplies for my fish. One staff member was noticeably rude and dismissive toward me, and I felt like she wasn’t interested in helping or making a sale. What stood out even more was that she was much more friendly and attentive to another customer nearby. The difference in treatment made the experience uncomfortable. I hope management looks into this, as customer service should be consistent for everyone. 4/6/26 Monday@ 10:40-10:49am

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