Petco

Reviews

• OM

  olive mathias

  Jun 25, 2026
  1.0
  abuse to animals, and very disrespectful when we asked questions. yall should not have big cats in a tiny enclosure and not be allowed to let them out: It is entirely abuse and it should be shut down. each window you see is for 2-3 cats at once. this is unacceptable. also, my family had gotten a cat here before but unfortunately it was very skinny due to the workers neglecting the animals.
• CW

  Courtney Watson

  Jun 19, 2026
  1.0
  Absolutely terrible customer service. Would give a zero if I could. Employee Amanda in fish area when arrived. Looked at fish. Found Amanda at hamster cage and informed her that we would be needing assistance for purchasing fish when someone had time. Waited. Waited longer. Another employee came by and was within 20 feet of us but working on something. Saw Amanda walk by again….. stopped at the front to let her know that we would no longer be needing assistance (not that she was coming back anyway). Won’t return! Friday, June 19 2026
• AS

  April Saggio

  Jun 17, 2026
  1.0
  I have been getting my dog groomed here for 2 years and Jen is AMAZING. Very patient always working hard to groom my 120lbs dog. She was booked and I tried another groomer. I was 16 minutes late and received a text as I walked in the door saying my appointment was missed. I have been late before and never had this text. I understand policy. When I arrived the groomer was on the phone canceling other appointments and asked me to wait. Then she looked at me and said I just got permission to go home. I said I know I was late but I just drove 30 minutes to get here and hit traffic. I was on a meeting call for work and couldn’t call. Again this had never been an issue in the past. As I left the store she didn’t say a word. I drove 30 minutes home, called the store and the store manager just said I was late and it’s their policy to cancel. I stated my frustrations and she didn’t have any empathy for the situation. I told her she had not even apologized or offered to see if they could get me in later or another time. Then she said sorry and just kept saying the employee said something else. Then at the end she tells me the employee was sick. While I understand I was 16 minutes late…. As I have been before, there was not one attempt to see if they could work with me. Guess it’s time to find a new groomer.
• LF

  Larry Fletcher

  Jun 1, 2026
  4.0
  A nice store for pet products & care
• AR

  Abagail Roberts

  May 12, 2026
  5.0
  I am new to town due to an emergency move out of a DV relationship...I don't discuss it but I need my faith in people restored and Tiffiny did that for me. Nice conversation while setting me up an account and a coupon to help with the brand of food I bought 😋 The store was clean, well organized/stocked and good music 🎶 😁

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