Brand Certified
Banfield Pet Hospital
3.5(170 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
650 Eastgate South Dr, Cincinnati, OH
45245, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(513) 752-2950
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Looking for a dedicated animal care provider in Cincinnati, OH? Head to Banfield Pet Hospital on Eastgate S Drive, in the PetSmart in Eastgate Pavilion next to James A. Rhodes Appalachian Highway. Our veterinary team provides petcare services to a variety of communities in the East Cincinnati area, from Glen Ridge Aces to Alpine Terrace,. At our veterinary clinic, we offer a variety of services , including parasite control, vaccinations, and spays and neuters for cats and dogs.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
SundayClosed
7/4/20268:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Reviews
3.5
170 reviews
5 stars
92
4 stars
13
3 stars
5
2 stars
9
1 star
51
- AFadri flores2 days ago1.0Receptionist is rude
- ABAngela ByrdMay 6, 20261.0Took my cat there, never told me anything that was wrong with her, never told me her weight, gave me 3 prescriptions and got short when I said I would get them online. One of them is actually for dogs! I ordered the scripts on chewy, so they have only approved the one for dogs! The charges just went up and up even when they advertise first visit is free, I was charged $71.99 for office visit. Just go to a vet office and not there!!!! Owensville animal hospital is cheaper!
- DKDaniel KelseyApr 2, 20265.0Brought our new kitten in . She did great and the staff was attentive.
- JWJesse WoodallApr 5, 20221.0Let me start by saying we have been pet plan subscribers at Banfield for roughly 10+ years. We have 3 dogs which Banfield does not hesitate to deduct $120+ A month out of our checking account for. Our dog has been dealing with diabetes for ~5 years and recently has begun having issues with his glucose spiking and going below minimums. Due to this Dr. Hayden Novicki suggested we put him on a glucose monitor and return to see him on Monday. Reschedule day to attend appointment, yet Dr. Novicki was nowhere to be found. Meanwhile, other doctor who was there, Dr. Mitkiff, refused to see our dog or even come out to chat about what we should do. Even though I was able to provide graphs showing his blood sugar was dipping into the danger zone. They suggest we move appointment to this morning to which we did for a virtual appointment. We logon to appointment- no Dr. Novicki. Nurse states he refuses to talk to us because he believes we aren’t following his plan and to take our dog to medvet. In Summary- Dr. Novicki is by far the most unprofessional veterinarian I have ever met. I have never had a doctor refuse to even talk to a patient or pet owner. To take the stance that he is just done with our dog is unbelievable. I will be filing a BBB complaint and suing to have my pet plan membership charges refunded. I encourage any person checking these reviews to determine if they should go to this clinic to reconsider. For anything beyond standard check ups and teeth cleanings that they CONSTANTLY want you to pay for, other things don’t seem to be their specialty. Constant referrals to Med Vet to spend more money will be in your future. They will strongly push for you to join their pet plan but I assure you, it’s not worth it and you will be wasting your money.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital offer for pet care?
Banfield Pet Hospital offers services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spays and neuters, end of life care, microchipping, and DNA tests.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. During hospital hours, you can call for urgent care advice and possible referrals. Outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutrition and dental consultations, and more. They automatically renew and are not insurance but offer discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule through Banfield's website, their app, or by using the quick scheduling link available online. Appointments are required prior to visits.
What are the Banfield Pet Hospital's hours of operation?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer online veterinary advice?
Yes. Clients with Optimum Wellness Plans can access 24/7 remote general pet care advice through Vet Chat™ on the Banfield app.
Where is Banfield Pet Hospital located in Cincinnati?
It is located at 650 Eastgate South Drive, Cincinnati, OH 45245, inside the PetSmart store in Eastgate Pavilion next to James A. Rhodes Appalachian Highway.
What nearby stores can I visit when coming to Banfield Pet Hospital?
Nearby you can visit PetSmart for pet supplies, Best Buy for electronics, DSW Designer Shoe Warehouse for shoes, and Perkins Restaurant & Bakery for dining.
Are there dining options near Banfield Pet Hospital?
Yes, you have options like Perkins Restaurant & Bakery, Bob Evans, Sonic Drive-In, Jimmy John's, and Hwy 55 Burgers Shakes & Fries close to Banfield Pet Hospital.
Can I combine a visit to Banfield Pet Hospital with other errands nearby?
Absolutely, Banfield is near stores like Grocery Outlet for groceries, Bed Bath & Beyond for home goods, and electronics stores such as Best Buy and RadioShack, making errands convenient alongside your pet visit.
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