Petco

Reviews

• KT

  Karen Trent

  Apr 28, 2026
  1.0
  I took my 8 month old yorkie to be groomed today they didn't have the guard on and cut my baby leg they took her to vet to be checked out now she is on antibiotics for 10 days
• CC

  C&C

  Apr 27, 2026
  1.0
  The employees here are generally not friendly or courteous to outright rude to the customers. You can tell that the employees only want to talk to each other, or a friend of theirs that's in the store. They treat all of the other customers like your inconveniencing them to do their jobs. Products are usually not stocked. I end up shopping off of the stock racks that are left in the aisles. I've stopped purchasing items from this location. I spend too much on pet products to tolerate bad customer service.
• MV

  Maria V

  Apr 10, 2026
  1.0
  Everything was going well, but the employee refused to sell me two fish because she insisted that I had to purchase a fish tank—despite the fact that I already have one at home. I simply wanted to buy the fish; I was very dissatisfied with the employee when she told me I couldn't complete the purchase. In the end, I was even willing to buy just one fish, but the employee wouldn't let me—I really don't understand why they won't let people make a purchase.
• PR

  Professional Rawdogger

  Apr 8, 2026
  5.0
  The lady running the register i believe her name was cori was very knowledgeable. I had an insane amount of questions about the fish that I was wanting to buy. She was very patient and attentive. I ended up buying more fish than I originally was because cori was making so many good recommendations. Ill keep coming back obviously for the fish food but also for the kind and knowledgeable staff.
• SX

  Shelbs X

  Apr 7, 2026
  1.0
  Honestly would leave less than one star if I could. The woman that “assisted” me today was Cori; I’ve noticed some other reviews concerning her and understandably so. I waited patiently at the checkout for someone to come up as that annoying bell notified every person in the store that I was ready to check out. Honestly I was shocked when she looked at me from across the store at the reptile section (a sad sight also) , and she mouthed the words “we will be right with you” with a smart ass smirk on her face while doing her job as slowly as she could. Honestly I understand that jobs are tiring, especially in customer service, but the least she could do was pretend. I can’t believe a company pays someone who gets their phone out right in front of customers at a register where there are obviously cameras. I’d say if this business wants to continue to run, it needs some staffing changes. I’d rather drive an hour to Columbus to get aquarium rocks next time.

Frequently Asked Questions About Petco