Auburn Animal Care was founded as Auburn Veterinary Hospital by Dr. Peter Clemens DVM in Auburn, Ohio in 1945. His son Dr. Paul Clemens DVM took over for his father in 1982. Auburn Veterinary Hospital has been a hospital of many firsts. Not only is it the first veterinary hospital in Auburn Twp, it is the first hospital both human or animal to have an x-ray machine in Auburn Township. In 2010, Auburn Veterinary Hospital merged with its sister business Bridge Creek Kennel and became Auburn Animal Care. Auburn Animal Care is a full service veterinary hospital that does wellness and preventive care, sick examinations, both orthopedic and soft tissue surgery, laser therapy, dentistry, a full on-site laboratory and x-rays, and ultrasounds.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.