Banfield Pet Hospital® - Centerville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Leaving two stars because Dr. Clinger at this location is very rude and not very compassionate towards her patients and their families. The front desk staff that I dealt with though, were very nice and very helpful! Nothing against them. They made the experience tolerable.
Also a word of caution. The policies that major corporations have in place are not built around compassion (obviously). Banfield is no different. The wellness plan is great for preventative things through out your pet's HEALTHY life. However, you are locked in for at least the duration of one year under contract. Even after your pet is deceased. To get out of the contract you will have to ultimately pay off the contract and possibly other bills for medical services until the contract is satisfied, which for me, was worth more than the savings from the plan.
Also, be sure to let them know in advance that you want to cancel, so that the plan does NOT auto renew under another yearly contract. The plans appear to help in the short term with smaller monthly payments and preventative costs, but it is not worth it long term if you actually have any steep medical expenses on top of the expenses you already have to pay for. CareCredit or similar financing are the only other options through them, so beware if your credit isn't great either.
CT
carolyn thoms
3 days ago
5.0
I tell all my friends how I really like Banfield I always get great service and my dogs are taken well care of!
DB
Diane busch
Apr 13, 2026
5.0
They were extremely thoughtful and caring with our little 3 year old Boston Terrier and her injuries. Explained everything in detail and made it very easy to understand.
ET
Elizabeth Tomlin
Jan 29, 2026
5.0
The staff and Dr's are wonderful. We have been going for 6 plus years.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Centerville offer?
Banfield Pet Hospital provides quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, spay/neuter services, end of life care, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Centerville?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield provide emergency care services?
No, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
Can clients access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support via Vet Chat™ through the Banfield app.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, dental care, nutritional consultations, and more, renewing automatically every 12 months.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their website or through the Banfield app available on iOS and Android.
Is Banfield Pet Hospital welcoming to the LGBTQ community?
Yes, Banfield Pet Hospital is welcoming to LGBTQ clients.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for visits.
What nearby places can I visit around Banfield Pet Hospital in Centerville?
Nearby locations include PetSmart for pet supplies, Marshalls for clothing, Fresh Thyme Farmers Market for groceries, and Starbucks or Saxbys Coffee Centerville for coffee.
How can the nearby Medix Urgent Care assist me during my visit to Banfield Pet Hospital?
While Banfield does not provide emergency care, Medix Urgent Care near the hospital can provide emergency and urgent medical services if needed.
What nearby dining options are available around Banfield Pet Hospital?
Nearby restaurants include The Great Greek Mediterranean Grill, Pizza Hut Express, Panda Express, Tokyo Sushi & Grill, and Cooper’s Hawk Winery & Restaurant, offering a variety of dining choices before or after your visit.
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