Brand Certified
Banfield Pet Hospital
4.2(208 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
917 Holt Rd, Webster, NY
14580, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(585) 217-9448
Certified by Banfield Pet Hospital • Jul 05, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Webster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
7/4/20268:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Reviews
4.2
208 reviews
5 stars
141
4 stars
25
3 stars
9
2 stars3
1 star
30
- JBjim butler2 days ago1.0Rude girl at desk who would not answer my question or take the time to find someone who could. Just wanted to know why vet hadn’t appproved by dogs script for Simparico trio. She wouldn’t listen at all and is not a new employee.
- LBLynnie Blance4 days ago1.0Used to be good. We were always confident that our fur babies would be well cared for. Now, every time I call I can't get an appointment, or if I do I get there and get turned away for "short staffed". This has happened 5 out of the last 6 times we tried to get an animal in. But they're super happy to try to push their pet insurance and take payments for that. The people are friendly, though I've caught two of the clerks in lies recently. The only real service they seem good for anymore is euthanasia, and that's if you have Dr. Korrey (sp?). They used to be our go to but now I cannot recommend enough that people go elsewhere if you want reliable care.
- KCKathleen Calarco5 days ago5.0They are wonderful! My cat, Dexter, passed away at home on July 4th. So many places were closed, with the exception of Banfield. Although I couldn't get my cat there by closing time, they had me come in first thing on the 5th for cremation services. Sara was so kind, as well as the receptionist (whose name I did not get). I got to spend time saying good bye, and they discounted the service fee. Also, on the 4th when I called, they instructed me on ways to keep my Dexter's body in a cooler overnight. THEY ARE WONDERFUL, I will say it again.
- BWBrianna WardellJun 29, 20262.0The rice printing is fine.That's not a great environment.They don't call you to check up on your dog.You have to call them, and they make you wait forever for small things
- TDTraci DJun 28, 20265.0It was our first time and we were very impressed! Hoping that things continue in this manner. They were professional, kind, caring, and really worked with us to make sure our new fur baby has the best care!! Brandi and Dr Adel at the Webster location, get two thumbs up as far as we're concerned 👍🏼👍🏼
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Webster offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, spaying/neutering, and more.
What are the operating hours of Banfield Pet Hospital in Webster?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays.
Does Banfield Pet Hospital provide emergency care?
No, Banfield Pet Hospital does not provide emergency services but can offer urgent care advice during hospital hours and provide referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access Vet Chat™ via the Banfield app to get 24/7 remote general pet care advice and triage support from a veterinarian.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It's a wellness plan, not insurance, and renews automatically every 12 months unless paid in full.
How can I pay for the Optimum Wellness Plan at Banfield?
Payment can be spread monthly over 12 months via automatic bank withdrawal or credit card. Alternatively, you can pay the full amount upfront.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and they notify you when ready for pickup, and Optimum Wellness Plan Virtual Visits for remote care.
Which nearby pet-related stores can I visit before or after my appointment at Banfield Pet Hospital?
PetSmart is nearby, offering pet supplies and services. This can be convenient to pick up pet food or accessories before or after your visit.
Are there shopping centers near Banfield Pet Hospital where I can shop alongside my visit?
Yes, Towne Center at Webster is close by and includes multiple retailers such as Sephora, Ulta Beauty, Kohl's, and HomeGoods, allowing you to combine errands with your visit.
What nearby food options are available around Banfield Pet Hospital?
Nearby restaurants include Chipotle Mexican Grill for Tex-Mex, Five Guys for burgers, and CoreLife Eatery for American salads. These are convenient spots to dine before or after your pet's appointment.
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