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Petco

4.1
(1,457 reviews)

Business Details

(315) 788-8706

About

Pet StorePet supply store
Petco pet store in Watertown offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, Cat Grooming in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Watertown helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
21851 Towne Center Dr, Watertown, NY
13601-5898, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.1
1,457 reviews
5 stars
799
4 stars
319
3 stars
149
2 stars
58
1 star
132
  • KC
    Kimberly Castle
    4 days ago
    5.0
    I stopped into the Petco in Watertown,NY today to purchase a dog ramp and got exceptional service from the supervisor Marisol. She is truly an asset to the company. Kudos to her and her hard work. Even during a power and internet shut down I watched her not only handle that professionally but did it with a smile meanwhile taking care of all of us customers.
  • SW
    Shenita Williamson
    Oct 3, 2026
    1.0
    Arrived at 1120 for my dog's 1130 grooming appointment. They wouldn't check her in because the groomer wasnt there yet and apparently they are not allowed to check in other groomers clients??? So 2 groomers are standing there not able to help or check my dog in... fine. I figured we would just walk around the store while we waited so I opened the store door and it hit my dog in the foot causing her nail to split and bleed. The groomer gets there and they tell me they can't groom my dog because her paw is bleeding. We literally drove 35 minutes for nothing. This all would have been avoided if they would have checked her in when we arrived 10 minutes early just like they have in the past. I've been bringing my dog here for 3 plus years. Now I have to find somewhere new to take her because the customer service is zero stars. The groomers were rude and unhelpful. Dont waste your time.
  • KL
    Katie Howey Lamberti
    Sep 28, 2026
    5.0
    Alex was AMAZING with our reactive Black lab, Blu! 10/10. And super last minute booking availability 😊 we will be back
  • BB
    Brandie
    Sep 24, 2026
    5.0
    Employees are so nice and professional. Lots of good varieties as well. Bought my babies there....
  • BP
    Bobbi Prashaw
    Sep 11, 2026
    5.0
    Always fun to go and look at all the different animals. The workers are always friendly and willing to help if needed. I have purchased idk how many pets from them and they have all lived to be old so the way they take care of them before some one buys them is also a good thing.

Frequently Asked Questions About Petco

Does the Petco Watertown location have a vet hospital?

No, Petco Watertown does not have a full-service vet hospital.

Does Petco Watertown offer vaccinations?

Yes, Petco Watertown provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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